Reference : "I am definitely manipulated, even when I am aware of it. It’s ridiculous!" - Dark Pa...

	Document type :	Scientific congresses, symposiums and conference proceedings : Paper published in a book
	Discipline(s) :	Social & behavioral sciences, psychology : Multidisciplinary, general & others
	Focus Areas :	Computational Sciences
	To cite this reference:	http://hdl.handle.net/10993/47008

Title :	"I am definitely manipulated, even when I am aware of it. It’s ridiculous!" - Dark Patterns from the End-User Perspective
Language :	English
Author, co-author :	Bongard-Blanchy, Kerstin [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
	Rossi, Arianna [University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC >]
	Rivas, Salvador [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > LUCET >]
	Doublet, Sophie [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
	Koenig, Vincent [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
	Lenzini, Gabriele [University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC >]
Publication date :	2021
Main document title :	Proceedings of ACM DIS Conference on Designing Interactive Systems
Publisher :	ACM
Peer reviewed :	Yes
City :	New York
Country :	NY
Event name :	DIS Conference on Designing Interactive Systems
Event date :	June 28 - July 2, 2021
Keywords :	[en] dark patterns ; online manipulation ; digital nudging ; consumer protection ; user experience ; user interface
Abstract :	[en] Online services pervasively employ manipulative designs (i.e., dark patterns) to influence users to purchase goods and subscriptions, spend more time on-site, or mindlessly accept the harvesting of their personal data. To protect users from the lure of such designs, we asked: are users aware of the presence of dark patterns? If so, are they able to resist them? By surveying 406 individuals, we found that they are generally aware of the influence that manipulative designs can exert on their online behaviour. However, being aware does not equip users with the ability to oppose such influence. We further find that respondents, especially younger ones, often recognise the "darkness" of certain designs, but remain unsure of the actual harm they may suffer. Finally, we discuss a set of interventions (e.g., bright patterns, design frictions, training games, applications to expedite legal enforcement) in the light of our findings.
Funders :	Fonds National de la Recherche - FnR
Name of the research project :	DECEPTICON
Target :	Researchers ; Professionals ; General public
Permalink :	http://hdl.handle.net/10993/47008
DOI :	10.1145/3461778.3462086
FnR project :	FnR ; FNR14717072 > Gabriele Lenzini > DECEPTICON > Deceptive Patterns Online > 01/01/2021 > > 2020

	File(s) associated to this reference
	Fulltext file(s): File Commentary Version Size Access Open access DIS2021___Dark_patterns_for_arxiv.pdf Author postprint 17.84 MB View/Open

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