Reference : "I am definitely manipulated, even when I am aware of it. It’s ridiculous!" - Dark Pa...
Scientific congresses, symposiums and conference proceedings : Paper published in a book
Social & behavioral sciences, psychology : Multidisciplinary, general & others
Computational Sciences
http://hdl.handle.net/10993/47008
"I am definitely manipulated, even when I am aware of it. It’s ridiculous!" - Dark Patterns from the End-User Perspective
English
Bongard-Blanchy, Kerstin mailto [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
Rossi, Arianna mailto [University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC >]
Rivas, Salvador mailto [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > LUCET >]
Doublet, Sophie mailto [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
Koenig, Vincent mailto [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
Lenzini, Gabriele mailto [University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC >]
2021
Proceedings of ACM DIS Conference on Designing Interactive Systems
ACM
Yes
New York
NY
DIS Conference on Designing Interactive Systems
June 28 - July 2, 2021
[en] dark patterns ; online manipulation ; digital nudging ; consumer protection ; user experience ; user interface
[en] Online services pervasively employ manipulative designs (i.e., dark patterns) to influence users to purchase goods and subscriptions, spend more time on-site, or mindlessly accept the harvesting of their personal data. To protect users from the lure of such designs, we asked: are users aware of the presence of dark patterns? If so, are they able to resist them? By surveying 406 individuals, we found that they are generally aware of the influence that manipulative designs can exert on their online behaviour. However, being aware does not equip users with the ability to oppose such influence. We further find that respondents, especially younger ones, often recognise the "darkness" of certain designs, but remain unsure of the actual harm they may suffer. Finally, we discuss a set of interventions (e.g., bright patterns, design frictions, training games, applications to expedite legal enforcement) in the light of our findings.
Fonds National de la Recherche - FnR
DECEPTICON
Researchers ; Professionals ; General public
http://hdl.handle.net/10993/47008
10.1145/3461778.3462086
FnR ; FNR14717072 > Gabriele Lenzini > DECEPTICON > Deceptive Patterns Online > 01/01/2021 > > 2020

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