Paper published in a book (Scientific congresses, symposiums and conference proceedings)
The Effects of Group Discussion and Role-playing Training on Self-efficacy, Support-seeking, and Reporting Phishing Emails: Evidence from a Mixed-design Experiment
[en] Organizations rely on phishing interventions to enhance employees' vigilance and safe responses to phishing emails that bypass technical solutions. While various resources are available to counteract phishing, studies emphasize the need for interactive and practical training approaches. To investigate the effectiveness of such an approach, we developed and delivered two anti-phishing trainings, group discussion and role-playing, at a European university. We conducted a pre-registered1 experiment (N = 105), incorporating repeated measures at three time points, a control group, and three in-situ phishing tests. Both trainings enhanced employees' antiphishing self-efficacy and support-seeking intention in within-group analyses. Only the role-playing training significantly improved support-seeking intention when compared to the control group.
Disciplines :
Computer science
Author, co-author :
CHEN, Xiaowei ; University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) > Cognitive Science and Assessment
SACRE, Margault ; University of Luxembourg > CRC > Office of the Vice Rector for Academic Affairs (Office of the Vice Rector for Academic A) > Media Center_Team Rectorat
LENZINI, Gabriele ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
GREIFF, Samuel ; University of Luxembourg > Faculty of Humanities, Education and Social Sciences > Department of Behavioural and Cognitive Sciences > Team Samuel GREIFF
Distler Verena ✱; University of the Bundeswehr Munich > Usable Security and Privacy Group
SERGEEVA, Anastasia ✱; University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) > Lifespan Development, Family and Culture
✱ These authors have contributed equally to this work.
External co-authors :
yes
Language :
English
Title :
The Effects of Group Discussion and Role-playing Training on Self-efficacy, Support-seeking, and Reporting Phishing Emails: Evidence from a Mixed-design Experiment
Publication date :
11 May 2024
Event name :
Proceedings of the CHI Conference on Human Factors in Computing Systems
Event place :
Hybrid, Honolulu, Usa
Event date :
11-05-2024 => 16-05-2024
Audience :
International
Main work title :
CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems
Publisher :
Association for Computing Machinery, Honolulu, United States
Author 1 acknowledges the financial support of the Institute for Advanced Studies at the University of Luxembourg through a Young Academic Grant (2021).
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