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"Who Knows? Maybe it Really Works": Analyzing Users' Perceptions of Health Misinformation on Social Media
TANG, Huiyun; LENZINI, Gabriele; GREIFF, Samuel et al.
2024ACM Conference on Designing Interactive Systems 2024
Peer reviewed
 

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Keywords :
Health misinformation; Credibility indicators; Design friction; Reactance; Social media
Abstract :
[en] Health misinformation, defined as health-oriented information that contradicts empirically supported scientific findings, has become a significant concern on social media platforms. In response, platforms have implemented diverse design solutions to block such misinformation or alert users about its potential inaccuracies. However, there is limited knowledge about users' perceptions of this specific type of misinformation and the actions that are necessary from both the platforms and the users themselves to mitigate its proliferation. This paper explores social media users' (n = 22) perceptions of health misinformation. On the basis of our data, we identify specific types of health misinformation and align them with user-suggested countermeasures. We point to the critical demands for anti-misinformation solutions for health topics, emphasizing the transparency of information sources, immediate presentation of information, and clarity. Building on these findings, we propose a series of design recommendations to aid the future development of solutions aimed at counteracting misinformation. CCS CONCEPTS • Human-centered computing → User studies; Web-based interaction; Empirical studies in HCI .
Disciplines :
Computer science
Author, co-author :
TANG, Huiyun ;  University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) > Cognitive Science and Assessment
LENZINI, Gabriele ;  University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
GREIFF, Samuel ;  University of Luxembourg > Faculty of Humanities, Education and Social Sciences > Department of Behavioural and Cognitive Sciences > Team Samuel GREIFF
ROHLES, Björn  ;  University of Luxembourg > Faculty of Humanities, Education and Social Sciences > Department of Behavioural and Cognitive Sciences > Team Vincent KOENIG
SERGEEVA, Anastasia   ;  University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) > Lifespan Development, Family and Culture
 These authors have contributed equally to this work.
External co-authors :
yes
Language :
English
Title :
"Who Knows? Maybe it Really Works": Analyzing Users' Perceptions of Health Misinformation on Social Media
Publication date :
01 July 2024
Event name :
ACM Conference on Designing Interactive Systems 2024
Event organizer :
ACM SIGCHI
Event place :
Copenhagen, Denmark
Event date :
1-5 July,2024
Audience :
International
Peer reviewed :
Peer reviewed
Focus Area :
Computational Sciences
Development Goals :
3. Good health and well-being
FnR Project :
INTER/FNRS/21/16554939
Name of the research project :
U-AGR-7147 - INTER/FNRS/21/16554939/REMEDIS - LENZINI Gabriele
Funding text :
The research was sup- ported by the Luxembourg National Research Fund (REMEDIS, REgulatory and other solutions to MitigatE online DISinformation (INTER/FNRS/21/16554939)).
Available on ORBilu :
since 23 May 2024

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