User experience; context of use; scale development; UX evaluation; UX Context Scale
Résumé :
[en] The context of use has been highlighted for a long time as being a key factor impacting User Experience (UX). Yet current UX evaluation tools, especially questionnaires, rarely encompass an explicit investigation of the context. With the ever-growing trend for mobile products and ubiquitous computing, the absence of a dedicated measurement tool becomes critical. Based on a review of relevant literature and a fine-grained categorization of contextual factors, we developed the UX Context Scale (UXCS), a 30-items instrument allowing for a measure of context properties, as perceived by the user. We report on the development of the scale and present a first validation study (N = 137). A principal component analysis on the subjective items reveals a 6-components structure: Physical Context, Social Context, Internal Context, Perceived Resources, Task Context, and Temporal Context. Reliability of each subscale is high and further analyses confirm the relevance of this tool for UX evaluation.
Centre de recherche :
University of Luxembourg: Institute of Cognitive Science and Assessment
Disciplines :
Sciences sociales & comportementales, psychologie: Multidisciplinaire, généralités & autres
Auteur, co-auteur :
LALLEMAND, Carine ; University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS)
KOENIG, Vincent ; University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS)
Co-auteurs externes :
no
Langue du document :
Anglais
Titre :
Measuring the Contextual Dimension of User Experience: Development of the User Experience Context Scale (UXCS)
Date de publication/diffusion :
octobre 2020
Nom de la manifestation :
NordiCHI '20: Shaping Experiences, Shaping Society
Lieu de la manifestation :
Tallinn, Estonie
Date de la manifestation :
October, 2020
Titre du périodique :
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society
Maison d'édition :
ACM
Pagination :
1-13
Peer reviewed :
Peer reviewed
Focus Area :
Computational Sciences
Intitulé du projet de recherche :
Towards consolidated methods for the design and evaluation of user experience
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