Digital Euro; Institutional Trust Theory; CBDC; Technology Adoption; Structural Assurances
Abstract :
[en] As the digital euro advances through its preparatory phase, the success of this novel means of payment hinges on the attitude of end-users towards its adoption and related trust-building mechanisms. Yet, research is scarce on trust in the context of central bank digital currencies (CBDCs) from an end-user's perspective. Drawing on institutional trust theory, this work investigates the influence of structural assurances-policy and technology assurance-on individuals' willingness to adopt a digital euro. A survey conducted among 421 participants from France, Germany, and Italy highlights the central role of institutional trust as a key component of trust in the digital euro system, influencing end-users' attitudes toward its adoption. The empirical findings contribute to the evolving literature on retail CBDCs through the end-user's lens and offer practical guidance for central banks and policymakers regarding the key role of both policy and technology assurance.
Research center :
Interdisciplinary Centre for Security, Reliability and Trust (SnT) > FINATRAX - Digital Financial Services and Cross-organizational Digital Transformations NCER-FT - FinTech National Centre of Excellence in Research
Disciplines :
Computer science Engineering, computing & technology: Multidisciplinary, general & others Management information systems
Author, co-author :
FRANK, Muriel-Larissa ✱; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > FINATRAX
POCHER, Nadia ✱; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > FINATRAX
THARWAT, Ayah ✱; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > FINATRAX
✱ These authors have contributed equally to this work.
External co-authors :
no
Language :
English
Title :
The Influence of Institutional Trust on the Adoption of the Digital Euro
Publication date :
06 January 2026
Event name :
59th Hawaii International Conference on System Sciences (HICSS)
Event place :
Maui, United States - Hawaii
Event date :
6 to 9 January 2026
Audience :
International
Main work title :
Proceedings of 59th Hawaii International Conference on System Sciences (HICSS)
Publisher :
University of Hawaii at Manoa, United States - Hawaii
This work was funded by Luxembourg National Research Fund (FNR), grant reference NCER22/IS/16570468/NCER-FT, and by PayPal-FNR, PEARL grant reference 13342933/Gilbert Fridgen. For open access purposes, the authors have applied a CC BY 4.0 license to any Author Accepted Manuscript arising from this submission.
