dynamic electricity tariffs; disruptions; sociotechnical system; resilience; energy transition
Abstract :
[en] European governments are driving the energy transition by, amongst others, mandating the promotion of dynamic electricity tariffs for demand-side flexibility. However, this regulation turns the existing sociotechnical system of electricity retail upside down, introducing new tensions between social and technical components. Through three expert discussions with stakeholders from energy retail, policy, and research, we identify imbalances resulting from the externally enforced introduction of dynamic tariffs and explore how information systems can help realign system components to enhance systemic resilience. Our findings highlight three tension fields, focusing on consumer protection, home automation, and residential technology adoption. Ways to mitigate these tensions with information systems range from nudging to IT-integrated product development - all aimed at fostering sustainable consumption during the energy transition. This paper not only supports European energy goals by identifying key tensions and opportunities for practitioners but also encourages further information systems research on dynamic tariffs and energy services.
Research center :
Interdisciplinary Centre for Security, Reliability and Trust (SnT) > FINATRAX - Digital Financial Services and Cross-organizational Digital Transformations
Disciplines :
Computer science Management information systems Special economic topics (health, labor, transportation...)
Author, co-author :
BURCHERI, Lorenzo Matthias ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > FINATRAX
GESKE, Joachim ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > FINATRAX
FRIDGEN, Gilbert ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > FINATRAX
External co-authors :
no
Language :
English
Title :
NAVIGATING DISRUPTIONS IN ELECTRICITY RETAIL: THE ROLE OF IS FOR DYNAMIC TARIFF ADOPTION
Publication date :
June 2025
Event name :
Proceedings of the 33rd European Conference on Information Systems (ECIS), Amman, Jordan
9. Industry, innovation and infrastructure 12. Responsible consumption and production 13. Climate action
FnR Project :
FNR13342933 - DFS - Paypal-fnr Pearl Chair In Digital Financial Services, 2019 (01/01/2020-31/12/2024) - Gilbert Fridgen
Name of the research project :
U-AGR-8304 - LetzPower! - FRIDGEN Gilbert
Funders :
FNR - Luxembourg National Research Fund Paypal Fondation Enovos
Funding number :
13342933/Gilbert Fridgen
Funding text :
This research was funded in part by the Luxembourg National Research Fund (FNR) and PayPal,
PEARL grant reference 13342933/Gilbert Fridgen. For the purpose of open access, and in fulfillment of
the obligations arising from the grant agreement, the author has applied a Creative Commons Attribution
4.0 International (CC BY 4.0) license to any Author Accepted Manuscript version arising from this
submission. The authors gratefully acknowledge the Fondation Enovos under the aegis of the Fondation
de Luxembourg in the frame of the philanthropic funding for the research project LetzPower!. We thank
Dr. Muriel-Larissa Frank for her valuable input regarding the research design, data analysis, and
conceptualisation.
