modeling; network topology; stakeholder analysis; system analysis; system engineering; Systems of Systems; Autonomous Vehicles; Business partnership; Mobility service; Modeling; Modelling and analysis; Network topology; Product-service systems; Service products; Stakeholder analysis; System-of-systems; Hardware and Architecture; Computer Networks and Communications
Abstract :
[en] Developing new mobility services such as electric vehicles and autonomous vehicles services requires not only the interaction and interoperation of independent systems such as electric vehicles, electric infrastructure, or off-board servers, but also the collaboration of independent business partners, namely, car manufacturers, energy providers, and service providers, developing, managing and operating these systems. Such services show both Product Service Systems and Systems of Systems characteristics and, as such, can be defined as Product-Service Systems of Systems. While extensive literature exists on developing and managing PSS product and service elements and SoS constituent systems, little research explicitly focuses on PSSoS stakeholders. In particular, the analysis of PSSoS stakeholder business partnerships and involvement in PSSoS development. PSSoS development is seen as the development, operation, and management of constituent systems. This paper contributes to addressing this gap and proposes an approach to manage stakeholder participation in the PSSoS business partnership and PSSoS development.
Disciplines :
Engineering, computing & technology: Multidisciplinary, general & others
HEIN, Andreas ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > SPASYS ; Université Paris-Saclay, CentraleSupélec, Laboratoire Génie Industriel (LGI), Paris, France
Chazal, Yann; Renault Group, Guyancourt, France
External co-authors :
yes
Language :
English
Title :
Early stakeholder modeling and analysis: New mobility services (Product Service Systems of Systems)
Publication date :
May 2024
Journal title :
Systems Engineering
ISSN :
1098-1241
Publisher :
John Wiley and Sons Inc
Volume :
27
Issue :
3
Pages :
449 - 465
Peer reviewed :
Peer Reviewed verified by ORBi
Funding text :
This research results from the collaboration between CentraleSup\u00E9lec and Renault SAS under the CIFRE (Conventions Industrielles de formation par la Recherche) contract number 2017/0830. The authors would like to thank the colleges from Renault SAS for their collaboration in evaluation of the analysis. They would also like to thank the INCOSE French chapter (AFIS) and, more specifically, the technical committee CT 3S-AI for the valuable discussions on Product-Service Systems and Systems of Systems Architecting.This research results from the collaboration between CentraleSup\u00E9lec and Renault SAS under the CIFRE (Conventions Industrielles de formation par la Recherche) contract number 2017/0830. The authors would like to thank the colleges from Renault SAS for their collaboration in evaluation of the analysis. They would also like to thank the INCOSE French chapter (AFIS) and, more specifically, the technical committee CT 3S\u2010AI for the valuable discussions on Product\u2010Service Systems and Systems of Systems Architecting.
Fakhfakh S, Jankovic M, Hein AM, Chazal Y, Dauron A. Proposition of an ontology to support Product Service Systems of Systems Engineering. Syst Eng. 2021;24:293-306. doi:10.1002/sys.21578
Mont O. Clarifying the concept of product—service system. J Clean Prod. 2002;10:237-245. doi:10.1016/S0959-6526(01)00039-7
Maier MW. Architecting principles for Systems-of-Systems. INCOSE Int Symp. 1996;6:565-573. doi:10.1002/j.2334-5837.1996.tb02054.x
Vasantha GVA, Roy R, Lelah A, Brissaud D. A review of product-service systems design methodologies. J. Eng. Des. 2012;23:635-659. doi:10.1080/09544828.2011.639712
Reim W, Parida V, Ortqvist D. Product e Service Systems (PSS) business models and tactics—a systematic literature review. J Clean Prod. 2015;97. doi:10.1016/j.jclepro.2014.07.003
Mohsin A, Janjua NK, Islam SM, Valdemar Vicente Graciano N. Modeling approaches for System-of-Systems dynamic architecture: overview, taxonomy and future prospects. Architecture. 2019;13:49-56.
Ingram C, Payne R, Perry S, Holt J, Hansen F, Couto L. Modelling patterns for systems of systems architectures. IEEE Int. Syst. Conf. Proc. 2014:146-153.
Sauser B, Boardman J. Taking hold of System of Systems Management. Eng Manag J. 2008;20:3-8.
Kimita K, Watanabe K, Hara T, Komoto H. Who realizes a PSS? An organizational framework for PSS development. Procedia CIRP. 2015;30:372-377. doi:10.1016/j.procir.2015.02.143
Costa S, Diegues L. Who are the stakeholders mentioned in cases of Product-Service System (PSS) design? Int. Conf. Eng. Des. 2019:5-8. doi:10.1017/dsi.2019.320
Yip MH, Phaal R, Probert DR. Stakeholder engagement in early stage product- service system development for healthcare informatics. Eng Manag J. 2015;9247. doi:10.1080/10429247.2014.11432020
Yin D, Ming X, Liu Z, Zhang X. A fuzzy ANP-QFD methodology for determining stakeholders in Product-Service Systems development from ecosystem perspective. Sustainability. 2020;12:3329. doi:10.3390/su12083329
Liu Z, Ming X, Song W, Qiu S, Qu Y. A perspective on value co-creation-oriented framework for smart product-service system. Procedia CIRP. 2018;73:155-160. doi:10.1016/j.procir.2018.04.021
Pezzotta G, Cavalieri S, Romero D. Collaborative product-service systems engineering: towards an active role of customers and stakeholders in value co-creation, 2017. Int. Conf. Eng. Technol. Innov. Eng. Technol. Innov. Manag. Beyond 2020 New Challenges, New Approaches, ICE/ITMC 2017 - Proc. 2018-Janua 2018;1247-1254. doi:10.1109/ICE.2017.8280023
Zine PU, Kulkarni MS, Chawla R, Ray AK. A framework for value co-creation through customization and personalization in the context of machine tool PSS. Procedia CIRP. 2014;16:32-37. doi:10.1016/j.procir.2014.01.005
Mougaard K, Howard TJ, McAloone TC, Neugebauer L, Bey N. Establishing collaborative networks for the conceptualisation of PSS. Proc Int Des Conf Des DS. 2012;70:249-258.
Yoonyee P, Sang BJ. Need network analysis: a process to understand the stakeholder need structure in multi-actor service systems. Proc Int Conf Eng Des ICED. 2017;4:693-702.
Orellano M, Medini K, Lambey-Checchin C, Neubert G. A system modelling approach to collaborative PSS design. Procedia CIRP. 2019;83:218-223. doi:10.1016/j.procir.2019.03.089
Lelah A, Mathieux F, Brissaud D. Building a network of SME for a global PSS infrastructure in complex high-tech systems: example of urban applications. 3rd CIRP Int. Conf Ind Prod Serv Syst. 2011. doi:10.1007/978-3-642-19689-8
Hause M. The unified profile for DoDAF/MODAF (UPDM) enabling systems of systems on many levels. 2010 IEEE Int Syst. 2010:426-431. doi:10.1109/SYSTEMS.2010.5482450. Conf. Proceedings, SysCon 2010.
Axelsson J, Fröberg J, Eriksson P. Architecting systems-of-systems and their constituents: a case study applying Industry 4.0 in the construction domain. Syst Eng. 2019;22:455-470. doi:10.1002/sys.21516
Uday P, Marais K. Designing resilient systems-of-systems: a survey of metrics. Methods, and challenges. Syst Eng. 2015;18:491-510. doi:10.1002/sys.21325
Fang Z, Davendralingam N, Delaurentis DA. Multistakeholder dynamic optimization for acknowledged System-of-System architecture selection. IEEE Syst J. 2018;12:3565-3576.
Mitchell RK, Agle BR, Wood DJ. Toward a theory of stakeholder identification and salience: defining the principle of who and what really counts. Acad Manag Rev. 1997;22:853-886.
Oppong GD, Chan APC, Dansoh A. A review of stakeholder management performance attributes in construction projects. Int J Proj Manag. 2017;35:1037-1051. doi:10.1016/j.ijproman.2017.04.015
Mok KY, Shen GQ, Yang J. Stakeholder management studies in mega construction projects: a review and future directions. JPMA. 2014;33:446-457. doi:10.1016/j.ijproman.2014.08.007
Reed MS, Graves A, Dandy N, et al. Who's in and why? A typology of stakeholder analysis methods for natural resource management. J Environ Manage. 2009;90:1933-1949. doi:10.1016/j.jenvman.2009.01.001
Parnar BL, Freeman RE, Harrison JS, Wicks AC, DeColle S, Purnell L. Stakeholder theory: the state of the art. Acad Manag Ann. 2010;4:403-445.
Varvasovszky Z. Stakeholder analysis: a review. Health Policy Plan. 2000;15:239-246.
Berardo R. Bridging and bonding capital in two-mode collaboration networks bridging and bonding capital in two-node. Policy Stud Organ. 2014;42:197-225. doi:10.1111/psj.12056
Aragonés-Beltrán P, García-Melón M, Montesinos-Valera J. How to assess stakeholders’ influence in project management? A proposal based on the Analytic Network Process. Int J Proj Manag. 2017;35:451-462. doi:10.1016/j.ijproman.2017.01.001
Keating CB, Katina PF. Systems of systems engineering: prospects and challenges for the emerging field. Int J Syst Syst Eng. 2011. doi:10.1504/IJSSE.2011.040556
Zedan S, Miller W. Quantifying stakeholders ’ influence on energy efficiency of housing: development and application of a four-step methodology. Constr Manag Econ. 2018;6193:1-19. doi:10.1080/01446193.2017.1411599
Yang RJ, Zou PXW. Stakeholder-associated risks and their interactions in complex green building projects: a social network model. Build. Environ. 2014;73:208-222. doi:10.1016/j.buildenv.2013.12.014
Dadpour M, Shakeri E, Nazari A. Analysis of stakeholder concerns at different times of construction projects using Social Network Analysis. Int J Civ Eng. 2019;17:1715-1727. doi:10.1007/s40999-019-00450-1
Feng W. Strategic Management for Large Engineering Projects. Massachusetts Institute of Technology; 2013.
Feng W, Crawley EF, de Weck O, Keller R, Robinson B. Dependency structure matrix modelling for stakeholder value networks. Depend Struct Model Conf DSM. 2010;501:2007-2007.
Fu F, Feng W, Li Z, Crawley EF, Ni W. A network-based modeling framework for stakeholder analysis of China's energy conservation campaign. Energy. 2011;36:4996-5003. doi:10.1016/j.energy.2011.05.044
Cameron BG, Seher T, Crawley EF. Goals for space exploration based on stakeholder value network considerations. Acta Astronaut. 2011;68:2088-2097. doi:10.1016/j.actaastro.2010.11.003
Hein AM, Jankovic M, Feng W, Farel R, Yune JH, Yannou B. Stakeholder power in industrial symbioses: a stakeholder value network approach. J Clean Prod. 2017;148:923-933. doi:10.1016/j.jclepro.2017.01.136
Ballejos LC, Montagna JM. Modeling stakeholders for information systems design processes. Requir Eng. 2011;16:281-296. doi:10.1007/s00766-011-0123-2
Lim SL, Quercia D, Finkelstein A. StakeNet: using social networks to analyse the stakeholders of large-scale software projects. Proc—Int Conf Softw Eng. 2010;1:295-304. doi:10.1145/1806799.1806844
Lim SL, Ncube C. Social networks and crowdsourcing for stakeholder analysis in System of Systems Projects. Int Conf Syst Syst Eng. 2013:13-18.
Luo J, Baldwin CY, Whitney DE, Magee CL. The architecture of transaction networks: a comparative analysis of hierarchy in two sectors. Ind Corp Chang. 2012;21:1307-1335.
Son S, Cho J. Social network analysis of collaborative R & D activities in pharmaceutical industry—Topological properties of EU ’s innovative medicines initiative. Int J Appl Eng Res. 2017;12:9799-9806.
Morelli MD, Eppinger SD, Gulati RK. Predicting technical communication in product development organizations. IEEE Trans Eng Manag. 1995;42(3):215-222.
Sosa ME, Eppinger SD, Pich M, McKendrick DG, Stout SK. Factors that influence technical communication in distributed product development: an empirical study in the telecommunications industry. IEEE Trans Eng Manag. 2000;49:45-58.
Batallas DA, Yassine AA. Information leaders in product development organizational networks: social network analysis of the design structure matrix. IEEE Trans Eng Manag. 2006;53(4):570-582. doi:10.1109/TEM.2006.883706
Bashir H. A new approach for classifying cross-functional teams in product development projects. Int Conf Ind Eng Oper Manag. 2019:903-909.
Parraguez P, Steven D, Maier A. Information flow through stages of complex engineering design projects: a dynamic network analysis approach. IEEE Trans Eng Manag. 2015. doi:10.1109/TEM.2015.2469680
Wu D, Rosen DW, Panchal JH, Schaefer D. Understanding communication and collaboration in social product development through social network analysis. J Comput Inf Sci Eng. 2016;16:1-10. doi:10.1115/1.4031890
Chen SG, Lin L. Modeling team member characteristics for the formation of a multifunctional team in concurrent engineering. IEEE Trans Eng Manage. 2014;51(2):111-124. doi:10.1109/TEM.2004.826011
Fakhfakh S, Hein AM, Chazal Y, Jankovic M. A meta-model for product service systems of systems. Int Des Conf Des, 2020:1235-1244.
Hein AM, Poulain B, Jankovic M, Chazal Y, Fakhfakh S. Product service system design in a System of Systems context: a literature survey. Int Des Conf. 2018:2891-2902. doi:10.21278/idc.2018.0358
Fakhfakh S, Hein AM, Jankovic M, Chazal Y. Towards an uncertainty framework for Product Service Systems of Systems. ICED19. 2019;1(1):3121-3130.
Cen Y, Zou X, Zhang J, Yang H, Zhou J, Tang J, Representation learning for attributed multiplex heterogeneous network. Proc. ACM SIGKDD Int. Conf. Knowl. Discov. Data Min. 2019 1358-1368. doi:10.1145/3292500.3330964
Parraguez-Ruiz P. A Networked Perspective on the Engineering Design Process. Technical University of Denmark; 2015.
Ameri F, Summers JD, Mocko GM, Porter M. Engineering design complexity: an investigation of methods and measures. Res. Eng. Des. 2008;19:161-179. doi:10.1007/s00163-008-0053-2
Kujawski E. Analysis and critique of the system readiness level. IEEE Trans Syst Man Cybern Syst. 2013;43:979-987.
