Towards a mapping of empathic design methods

[en] Empathic design methods support designers in developing an empathic understanding of the people they design for. While researchers and designers use many of these methods, the literature falls short in providing an overview of these methods and what they contribute to the innovation process. We conducted two iterative workshops with 5 researchers in empathic design to define and map the properties of 10 selected empathic methods. By providing an overview, a mapping of empathic methods can support the deployment of empathic interventions. This mapping acts as a guiding tool to support designers in choosing the empathic methods that are the most relevant to their industrial context and audience needs. This work paves the way for further empirical research, inviting the design community to challenge these empathic properties and document how empathic design methods work in a variety of contexts for different audiences.

Disciplines :

Social & behavioral sciences, psychology: Multidisciplinary, general & others

Author, co-author :

DROUET, Luce ^✱; University of Luxembourg > Faculty of Humanities, Education and Social Sciences > Department of Behavioural and Cognitive Sciences > Team Carine LALLEMAND

Froukje Sleeswijk Visser; Delft University of Technology

Brian Pagán

LALLEMAND, Carine ^✱; University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) > Cognitive Science and Assessment

^✱ These authors have contributed equally to this work.

External co-authors :

yes

Language :

English

Title :

Towards a mapping of empathic design methods

Publication date :

2024

Event name :

DRS Conference 2024

Event organizer :

Design Research Society

Event place :

Boston, United States

Event date :

June 24-28

Audience :

International

Main work title :

DRS Conference Proceedings

Publisher :

Design Research Society

ISBN/EAN :

978-1-91229-457-2

Collection ISSN :

2398-3132

Peer reviewed :

Peer reviewed

Available on ORBilu :

since 13 March 2024

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154 (2 by Unilu)

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226 (1 by Unilu)

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