  | DROUET, L.* , Froukje Sleeswijk Visser, Brian Pagán, & LALLEMAND, C.*. (2024). Towards a mapping of empathic design methods. In DRS Conference Proceedings. Design Research Society.  Peer reviewed |
 | DROUET, L., Sleeswijk Visser, F., & LALLEMAND, C. (2023). Using Empathy-Centric Design in Industry: Reflections from the UX Researcher, the Client, and the Method Expert. In EMPATHICH '23: Proceedings of the 2nd Empathy-Centric Design Workshop. doi:10.1145/3588967.3589130 Peer reviewed |
 | DROUET, L., LALLEMAND, C., KOENIG, V., VITI, F., & BONGARD, K. (2023). Uncovering factors influencing railway passenger experiences through love and breakup declarations. Applied Ergonomics, 111. doi:10.1016/j.apergo.2023.104030 Peer Reviewed verified by ORBi |
 | DROUET, L., LALLEMAND, C., & Marc Wengler. (2023). The future of railway service design: a switch to co-design and empathy with customers. the CER Essay series. |
 | DROUET, L., BONGARD, K., KOENIG, V., & LALLEMAND, C. (2022). Empathy in Design Scale: Development and Initial Insights. In Proceedings of the Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. doi:10.1145/3491101.3519848 Peer reviewed |
 | LALLEMAND, C., Lauret, J., & DROUET, L. (2022). Physical Journey Maps: Staging Users’ Experiences to Increase Stakeholders’ Empathy towards Users. In Proceedings of the Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. doi:10.1145/3491101.3519630 Peer reviewed |
 | DROUET, L., BONGARD-BLANCHY, K., LALLEMAND, C., & KOENIG, V. (2022). The Measure of Empathy in Design: How Do We Trigger Empathy Among Designers and Beyond? [Paper presentation]. EMPATHICH’22: 1st workshop on empathy in design. Peer reviewed |