Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applicability, Auditability, and Automation

Fridgen, Gilbert; Radszuwill, Sven; Urbach, Nils; Utz, Lena

Reference : Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applic...


	Document type :	Scientific congresses, symposiums and conference proceedings : Paper published in a book
	Discipline(s) :	Engineering, computing & technology : Computer science
	To cite this reference:	http://hdl.handle.net/10993/44527

Title :	Cross-Organizational Workflow Management Using Blockchain Technology : Towards Applicability, Auditability, and Automation
Language :	English
Author, co-author :	Fridgen, Gilbert [University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) >]
	Radszuwill, Sven [> >]
	Urbach, Nils [> >]
	Utz, Lena [> >]
Publication date :	2018
Main document title :	51st Annual Hawaii International Conference on System Sciences (HICSS)
Peer reviewed :	Yes
Event name :	51st Annual Hawaii International Conference on System Sciences (HICSS)
Event date :	03-01-2018 to 06.01.2018
Keywords :	[en] Blockchain; Workflow Management; Business Process Management; Auditability
Abstract :	[en] Bringing Blockchain technology and business process management together, we follow the Design Science Research approach and design, implement, and evaluate a Blockchain prototype for cross-organizational workflow management together with a German bank. For the use case of a documentary letter of credit we describe the status quo of the process, identify areas of improvement, implement a Blockchain solution, and compare both workflows. The prototype illustrates that the process, as of today paper-based and with high manual effort, can be significantly improved. Our research reveals that a tamper-proof process history for improved auditability, automation of manual process steps and the decentralized nature of the system can be major advantages of a Blockchain solution for cross-organizational workflow management. Further, our research provides insights how Blockchain technology can be used for business process management in general.
Permalink :	http://hdl.handle.net/10993/44527
Other URL :	https://eref.uni-bayreuth.de/39830/

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