Social & behavioral sciences, psychology: Multidisciplinary, general & others
Author, co-author :
Zenker, Sebastian; Universität Hamburg > Fakultät für Betriebswirtschaft > Institut für Marketing, Lehrstuhl für Marketing & Branding
Petersen, Sibylle ; University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Integrative Research Unit: Social and Individual Development (INSIDE)
Aholt, Andreas
External co-authors :
yes
Language :
English
Title :
Development and Implementation of the Citizen Satisfaction Index (CSI): Four Basic Factors of Citizens’ Satisfaction
