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Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media
CHUAI, Yuwei; SERGEEVA, Anastasia; LENZINI, Gabriele et al.
2025In CHI 2025 - Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
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Keywords :
crowdsourcing; fact-checking; Misinformation; moral outrage; online emotions; social media; Community-based; Experimental methods; Fact-checking; Large-scales; Moral emotions; Moral outrage; Online emotion; Social media; Social norm; Human-Computer Interaction; Computer Graphics and Computer-Aided Design; Software; cs.SI; Computer Science - Human-Computer Interaction
Abstract :
[en] Displaying community fact-checks is a promising approach to reduce engagement with misinformation on social media. However, how users respond to misleading content emotionally after community fact-checks are displayed on posts is unclear. Here, we employ quasi-experimental methods to causally analyze changes in sentiments and (moral) emotions in replies to misleading posts following the display of community fact-checks. Our evaluation is based on a large-scale panel dataset comprising N = 2225260 replies across 1841 source posts from X's Community Notes platform. We find that informing users about falsehoods through community fact-checks significantly increases negativity (by 7.3%), anger (by 13.2%), disgust (by 4.7%), and moral outrage (by 16.0%) in the corresponding replies. These results indicate that users perceive spreading misinformation as a violation of social norms and that those who spread misinformation should expect negative reactions once their content is debunked. We derive important implications for the design of community-based fact-checking systems.
Research center :
Interdisciplinary Centre for Security, Reliability and Trust (SnT) > IRiSC - Socio-Technical Cybersecurity
Disciplines :
Computer science
Author, co-author :
CHUAI, Yuwei  ;  University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
SERGEEVA, Anastasia  ;  University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
LENZINI, Gabriele  ;  University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
Pröllochs, Nicolas ;  Jlu Giessen, Giessen, Germany
External co-authors :
yes
Language :
English
Title :
Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media
Publication date :
26 April 2025
Event name :
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
Event place :
Yokohama, Jpn
Event date :
26-04-2025 => 01-05-2025
By request :
Yes
Main work title :
CHI 2025 - Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
Publisher :
Association for Computing Machinery
ISBN/EAN :
9798400713941
Peer reviewed :
Peer reviewed
Funders :
ACM SIGCHI
Funding text :
This research is supported by the Luxembourg National Research Fund (FNR) and Belgian National Fund for Scientific Research (FNRS), as part of the project REgulatory Solutions to MitigatE DISinformation (REMEDIS), ref. INTER_FNRS_21_16554939_REMEDIS. Furthermore, this research is supported by a research grant from the German Research Foundation (DFG grant 492310022).
Commentary :
Conditionally accepted at CHI2025
Available on ORBilu :
since 29 December 2025

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