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A Systematic Approach for A Reliable Detection of Deceptive Design Patterns Through Measurable HCI Features
KOCYIGIT, Emre; Rossi, Arianna; LENZINI, Gabriele
2024In Proceedings of the 2024 European Symposium on Usable Security, EuroUSEC 2024
Peer reviewed
 

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Keywords :
cookie consent; dark patterns; deceptive design; detection; legal design; measurable features; web tracking; Cookie consent; Dark pattern; Deceptive design; Design Patterns; Detection; Expert users; Legal design; Measurable feature; Reliable detection; Web tracking; Human-Computer Interaction; Computer Networks and Communications; Computer Vision and Pattern Recognition; Software
Abstract :
[en] Dark patterns are deceptive design elements of digital choice architectures that are implemented to drive users' actions towards decisions that are not necessarily in their best interest, such as accepting privacy-invasive practices. Most dark patterns are considered unlawful, but their description is rather informal. Thus, detecting dark patterns among the various existing design patterns and discerning what is an illegitimate design practice may depend on the subjective interpretation of expert users (such as regulators, civil society organizations, and academic researchers) who may not fully agree. The need to ground any evaluation on evidence calls for a reliable approach that is based on descriptions relying on observable, measurable features. Taking cookie consent as a use case, where dark patterns are ubiquitous and intensively under scrutiny, we propose a systematic approach to describe the characteristics of deceptive design patterns that are intended to reconcile the interpretations of expert users. In particular: i) we identify use case-specific dark pattern types using the ontology drafted by Gray et al. (2024); ii) we clarify the relationships between those types and the dark patterns' attributes proposed by Mathur et al. (2021); iii) we propose a list of observable and measurable user-interaction features of dark patterns covering visual, process, and language design aspects, iv) we describe the attributes based on our measurable features to lower the subjectivity of users' interpretation. Finally, we discuss our proposal's cross-domain applicability and the potential for future work, including how to improve the descriptions of the attributes via semiformal languages, to generate an objective and usable framework to assess the presence of deceptive design patterns in digital interfaces.
Disciplines :
Engineering, computing & technology: Multidisciplinary, general & others
Author, co-author :
KOCYIGIT, Emre  ;  University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
Rossi, Arianna ;  Sant'Anna School of Advanced Studies, Italy
LENZINI, Gabriele  ;  University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > IRiSC
External co-authors :
yes
Language :
English
Title :
A Systematic Approach for A Reliable Detection of Deceptive Design Patterns Through Measurable HCI Features
Publication date :
20 November 2024
Event name :
Proceedings of the 2024 European Symposium on Usable Security
Event place :
Karlstad, Swe
Event date :
30-09-2024 => 01-10-2024
Main work title :
Proceedings of the 2024 European Symposium on Usable Security, EuroUSEC 2024
Publisher :
Association for Computing Machinery
ISBN/EAN :
9798400717963
Peer reviewed :
Peer reviewed
Funders :
FNR - Luxembourg National Research Fund
PNRR/Next Generation EU Project Biorobotics Research and Innovation Engineering Facilities \u201CIR0000036\u201D - CUP J13C22000400007
Funding text :
This paper is published as a part of the project Decepticon (grant no. IS/14717072) supported by the Luxembourg National Research Fund (FNR). This work was also funded by the PNRR/NextGenerationEU project \"Biorobotics Research and Innovation Engineering Facilities \u201CIR0000036\u201D - CUP J13C22000400007\". We would like to thank Cristiana Teixeira Santos for her contribution to filtering deceptive design pattern types of the cookie consent use case. We are also grateful to the reviewers and the colleagues with whom we discussed earlier versions of this work.
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