Moderation Made in Europe: A Look into the Future of Social Media Content Moderation Litigation

The EU’s Digital Services Act (DSA) has been fully applicable for a little more than a month now. The conditions are thus in place for the emergence of the out-of-court dispute settlement (ODS) ecosystem envisaged in Article 21 DSA, arguably the DSA’s most original contribution to securing digital platform users’ rights. In this post, we try to envision the shape such an ecosystem might take over the next few years in the key area of social media content moderation (SMCM). We argue that the DSA may create an adjudication system dominated by a few ODS providers backed by public-private partnerships and ready to work in concert with the complaint-handling mechanisms set up by the platforms themselves.