The Impact of Low-tech Systems on User Experience: First Methodological Reflections around the Urban Biosphere Experiment

Duhamel, Rémi; LALLEMAND, Carine; Legardeur, Jérémy

doi:10.1145/3673805.3673851

Paper published in a book (Scientific congresses, symposiums and conference proceedings)

The Impact of Low-tech Systems on User Experience: First Methodological Reflections around the Urban Biosphere Experiment

Duhamel, Rémi; LALLEMAND, Carine; Legardeur, Jérémy

2024 • In Proceedings of European Conference on Cognitive Ergonomics, ECCE 2024

Peer reviewed

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https://hdl.handle.net/10993/63312

DOI
10.1145/3673805.3673851

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Keywords :

low-tech; participatory design; sustainability; user experience; % reductions; Innovation approach; Leverage points; Low-tech; Participatory design; Participatory experiments; Simple system; Sustainable practices; Sustainable systems; Users' experiences; Human-Computer Interaction; Computer Networks and Communications; Computer Vision and Pattern Recognition; Software

Abstract :

[en] The low-tech approach questions our relationship to technology by challenging notions of need, comfort, and autonomy. By designing useful, simple, and sustainable systems, people involved in the low-tech approach push for a reduction in technology complexity, the empowerment of users, and the idea of sobriety. In this work-in-progress, we present our methodology to investigate the user experience (UX) resulting from the use of low-tech systems. We use the Urban Biosphere participatory experiment as a use case to challenge the traditional view of UX design on notion like efficiency and comfort, and to unveil the challenges and opportunities brought by low-tech innovation approaches for user experience designers willing to engage into strong sustainable practices. The goal is to identify leverage points that can be addressed through design to disseminate low-tech solutions more widely and improve their acceptance and adoption.

Disciplines :

Computer science

Author, co-author :

Duhamel, Rémi ; Univ. Bordeaux, ESTIA-Institute of Technology, EstiaR Bidart, France ; French Environment and Energy Management Agency, Angers, France

LALLEMAND, Carine ; University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) > Cognitive Science and Assessment ; Eindhoven University of Technology, Eindhoven, Netherlands

Legardeur, Jérémy ; Univ. Bordeaux, ESTIA-Institute of Technology, EstiaR Bidart, France

External co-authors :

yes

Language :

English

Title :

The Impact of Low-tech Systems on User Experience: First Methodological Reflections around the Urban Biosphere Experiment

Publication date :

08 October 2024

Event name :

Proceedings of the European Conference on Cognitive Ergonomics 2024

Event place :

Paris, Fra

Event date :

08-10-2024 => 11-10-2024

Audience :

International

Main work title :

Proceedings of European Conference on Cognitive Ergonomics, ECCE 2024

Publisher :

Association for Computing Machinery

ISBN/EAN :

9798400718243

Peer reviewed :

Peer reviewed

Additional URL :

https://dl.acm.org/doi/pdf/10.1145/3673805.3673851

Funding text :

The authors wish to thank the Biosphere project and especially Emma Bousquet-Pasturel for her implication throughout the design of the participatory protocol. We thank the 1467 participants who registered for the experiment. This work was supported by the French Environment and Energy Management Agency (ADEME) and Ecole Supérieure des Technologies Industrielles Avancées (ES-TIA).

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