Jürgen Habermas revisited via Tim Cook’s Wikipedia biography: A hermeneutic approach to critical Information Systems research

SMETHURST, Reilly; Young, Amber G.; Wigdor, Ariel D.

doi:10.1016/j.jrt.2024.100090

Article (Scientific journals)

Jürgen Habermas revisited via Tim Cook’s Wikipedia biography: A hermeneutic approach to critical Information Systems research

SMETHURST, Reilly; Young, Amber G.; Wigdor, Ariel D.

2024 • In Journal of Responsible Technology, 20, p. 100090

Peer reviewed

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https://hdl.handle.net/10993/62093

DOI
10.1016/j.jrt.2024.100090

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Keywords :

Emancipatory technology; Empirical critical research; Habermas; Hermeneutics; Social inclusion; Wikipedia

Abstract :

[en] Critical Information Systems (IS) research is sometimes appreciated for the shades of gray it adds to sunny portraits of technology’s emancipatory potential. In this article, we revisit a theory about Wikipedia’s putative freedom from the authority of corporate media’s editors and authors. We present the curious example of Tim Cook’s Wikipedia biography and its history of crowd-sourced editorial decisions, published on Wikipedia’s talk pages. We use a hermeneutic method to subject the theory about Wikipedia’s “rational discourse” and “emancipatory potential” to a soft, empirical test. When we examined Cook’s Wikipedia biography and its editorial decisions, what we found pertained to authoritative discourse – the opposite of “rational discourse” – as well as Jürgen Habermas’s concept of dramaturgical action. Our discussion aims to change how critical scholars think about IS’s Habermasian theories and emancipatory technology. Our contribution – a critical intervention – is a clear alternative to mainstream IS research’s moral prescriptions and mechanistic causes.

Research center :

Interdisciplinary Centre for Security, Reliability and Trust (SnT) > FINATRAX - Digital Financial Services and Cross-organizational Digital Transformations

Disciplines :

Management information systems

Author, co-author :

SMETHURST, Reilly ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust > FINATRAX > Team Gilbert FRIDGEN

Young, Amber G.

Wigdor, Ariel D.

External co-authors :

yes

Language :

English

Title :

Jürgen Habermas revisited via Tim Cook’s Wikipedia biography: A hermeneutic approach to critical Information Systems research

Publication date :

03 August 2024

Journal title :

Journal of Responsible Technology

ISSN :

2666-6596

Publisher :

Elsevier BV

Volume :

Pages :

100090

Peer reviewed :

Peer reviewed

Focus Area :

Security, Reliability and Trust

FnR Project :

FNR13342933 - Paypal-fnr Pearl Chair In Digital Financial Services, 2019 (01/01/2020-31/12/2024) - Gilbert Fridgen

Funders :

Fonds National de la Recherche

Funding number :

13342933

Available on ORBilu :

since 24 September 2024

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