legal design; gdpr; transparency; information design; information duties; privacy policy; user research; human-centred; data protection; consumer protection; terms and conditions
Résumé :
[en] The problems of online disclosures, notices, and terms are well-known and documented. Research and experience tell us that consumers dislike and do not read them. Much less has been said and done about the solutions. Building on Proactive Law and Legal Design, this research-based, practice-oriented article introduces proactive legal design patterns as a possible way forward. The article illustrates, with examples, how design patterns can help implement the principle of transparency in consumer-facing communication and elaborates, in an innovative manner, the ways in which legal design patterns can help solve recurring problems.
Disciplines :
Droit, criminologie & sciences politiques: Multidisciplinaire, généralités & autres Arts & sciences humaines: Multidisciplinaire, généralités & autres
Auteur, co-auteur :
ROSSI, Arianna ; University of Luxembourg > Interdisciplinary Centre for Security, Reliability and Trust (SNT) > Computer Science and Communications Research Unit (CSC)
Ducato, Rossana; UCLouvain
Haapio, Helena; University of Vaasa
Passera, Stefania
Co-auteurs externes :
yes
Langue du document :
Anglais
Titre :
When Design Met Law: Design Patterns for Information Transparency
Date de publication/diffusion :
2019
Titre du périodique :
Droit de la Consommation
ISSN :
1370-6888
eISSN :
2566-1655
Maison d'édition :
Université Catholique de Louvain. Centre de Droit de la Consommation, Louvain-la-Neuve, Belgique
