Towards Systematic Specification of Non-Functional Requirements for Sharing Economy Services

Sharing Economy (SE) systems use technologies to enable sharing of physical assets and services among individuals. This allows optimisation of resources, thus contributing to the re-use principle of Circular Economy. In this paper, we assess existing SE services and identify their challenges in areas that are not technically connected to their core functionality but are essential in creating trust: information security and privacy, personal data protection and fair economic incentives. Existing frameworks for elicitation of non-functional requirements are heterogeneous in their focus and domain specific. Hence, we propose to develop a holistic methodology for non-functional requirements specification for SE systems following a top-down-top approach. A holistic methodology considering non-functional requirements is essential and can assist in the analysis and design of SE systems in a systematic and unified way applied from the early stages of the system development.