Reference : Enhancing User eXperience during Waiting Time in HCI: Contributions of Cognitive Psyc...
Scientific congresses, symposiums and conference proceedings : Unpublished conference
Social & behavioral sciences, psychology : Multidisciplinary, general & others
Enhancing User eXperience during Waiting Time in HCI: Contributions of Cognitive Psychology
Lallemand, Carine mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Education, Culture, Cognition and Society (ECCS) >]
Gronier, Guillaume mailto []
ACM SIGCHI Designing Interactive Systems 2012
11-06-2012 to 15-06-2012
United Kingdom
[en] user experience ; time perception ; cognitive workload ; experiment ; waiting time ; feedback ; time metaphor ; graphical user interfaces ; usability
[en] Despite technological progress, dailies Human-Computer Interactions (HCI) are still encompassing moments where the interaction between the user and the system is temporarily interrupted (file download, setup of a program, etc.). These waiting times are often sources of anxiety and irritation. In order to enhance the User eXperience (UX) during waiting time in HCI, this research based on cognitive models of time perception focuses on the impact of several variables on the satisfaction and waiting time perceived by a user. Variations in waiting time duration, cognitive workload and informational level of a feedback screen are therefore experimentally created to study their impact on satisfaction and waiting time perception. The results confirm the existence of a link between cognitive workload and waiting time perception and may provide valuable information for User Interface design.
Researchers ; Professionals ; Students

File(s) associated to this reference

Fulltext file(s):

Limited access
p751-lallemand.pdfPublisher postprint951.71 kBRequest a copy

Bookmark and Share SFX Query

All documents in ORBilu are protected by a user license.