Enabling Value Co-Creation in Customer Journeys with VIVA

Razo-Zapata, Iván; Chew, Eng; Ma, Qin; Gammaitoni, Loïc; Proper, Henderik

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19 November 2018

Paper published in a book (Scientific congresses, symposiums and conference proceedings)

Enabling Value Co-Creation in Customer Journeys with VIVA

Razo-Zapata, Iván; Chew, Eng; Ma, Qin et al.

2018 • In Joint International Conference of Service Science and Innovation and Serviceology

Peer reviewed

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https://hdl.handle.net/10993/37344

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Disciplines :

Computer science

Author, co-author :

Razo-Zapata, Iván; Luxembourg Institute of Science & Technology - LIST

Chew, Eng; University of Technology Sydney

Ma, Qin ; University of Luxembourg > Faculty of Science, Technology and Communication (FSTC) > Computer Science and Communications Research Unit (CSC)

Gammaitoni, Loïc ; University of Luxembourg > Faculty of Science, Technology and Communication (FSTC) > Computer Science and Communications Research Unit (CSC)

Proper, Henderik; Luxembourg Institute of Science & Technology - LIST

External co-authors :

yes

Language :

English

Title :

Enabling Value Co-Creation in Customer Journeys with VIVA

Publication date :

2018

Event name :

Joint International Conference of Service Science and Innovation and Serviceology

Event date :

November 13-15, 2018

Main work title :

Joint International Conference of Service Science and Innovation and Serviceology

Peer reviewed :

Peer reviewed

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