Reference : Undesirable Consequences and Social Contexts of Technology Use: A Micro-analysis of E...
Scientific journals : Article
Engineering, computing & technology : Multidisciplinary, general & others
Computational Sciences
Undesirable Consequences and Social Contexts of Technology Use: A Micro-analysis of Embodied User Interaction
Jungmann, Manuela mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Integrative Research Unit: Social and Individual Development (INSIDE) >]
Cox, Richard mailto [Monash University > Faculty of Information Technology]
Interacting with Computers
Oxford Academic
Yes (verified by ORBilu)
[en] Empirical studies in collaborative and social computing ; novel interaction devices ; social interaction ; analytics ; undesirable consequences ; technological innovation
[en] The focus of this paper is on the unexpected and undesirable consequences of social interaction with technological innovations, which we analyse with the support of two frameworks to better comprehend their social implications. The first, techno-social framework, consists of Allenby and Sarewitz's taxonomy of technological social function. In the second, cognitive, framework, we introduce concepts from dual-systems theory. The frameworks provide a lens through which to view techno-cultural examples. This sets the stage for our case study in which we investigate an interactive game installation. Using data analytics, we uncover hidden effects due to the social interactions between the players and to their physical attributes. We conclude that there is a pressing need for innovators to broaden the scope of their evaluations to not just evaluate innovative technologies at the initial engineering/design phase but also to conduct evaluations at later phases of adoption and appropriation that focus on social contexts-of-use.
Researchers ; Professionals ; Students ; General public ; Others

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