Reference : The process of solving complex problems
Scientific journals : Article
Social & behavioral sciences, psychology : Theoretical & cognitive psychology
The process of solving complex problems
Fischer, Andreas [> >]
Greiff, Samuel mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Educational Measurement and Applied Cognitive Science (EMACS) >]
Funke, Joachim [> >]
Journal of Problem Solving
Purdue University Press
Yes (verified by ORBilu)
West Lafayette
[en] Complex Problem Solving ; CPS ; Operative Intelligence ; Dynamic Problem Solving ; Dynamic Decision Making ; Expertise
[en] This article is about Complex Problem Solving (CPS), its history in a variety of research domains (e.g., human problem solving, expertise, decision making, and intelligence), and a formal definition and a process theory of CPS applicable to the interdisciplinary field. CPS is portrayed as (a) knowledge acquisition and (b) knowledge application concerning the goal-oriented control of ystems that contain many highly interrelated elements (i.e., complex systems). The impact of mplicit and explicit knowledge as well as systematic strategy selection on the solution process are discussed, emphasizing the importance of (1) information generation (due to the initial intransparency of the situation), (2) information reduction (due to the overcharging complexity of the problem’s structure), (3) model building (due to the interconnectedness of the variables), (4) dynamic decision making (due to the eigendynamics of the system), and (5) evaluation (due to many, interfering and/or ill-defined goals).

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