Reference : The Effect of Survey Design on Extreme Response Style: Rating Job Satisfaction
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Business & economic sciences : Microeconomics
The Effect of Survey Design on Extreme Response Style: Rating Job Satisfaction
Joxhe, Majlinda mailto [University of Luxembourg > Faculty of Law, Economics and Finance (FDEF) > Center for Research in Economic Analysis (CREA) >]
Corrado, Luisa mailto [University of Rome Tor Vergata]
January 2015
Centre for Economic and Int'l Studies University of Rome Tor Vergata
CEIS Working Papers
[en] Survey Design ; Extreme Response Style ; Job Satisfaction
[en] This paper explores the relationship between survey rating scale and Extreme Response Style (ERS) using experimental data from Understanding Society (Innovation Panel 2008), where a self-assessment questionnaire measuring job satisfaction uses two alternative (7 and 11 points) rating options. Our results suggests that when shifting from a shorter to a longer scale, the survey design generates a tendency to choose response scales at the extreme of the distribution, thus creating a misleading quantification of the variable of interest. The experimental design of the data enables us to test our hypothesis using a non-linear estimation approach where age, gender and education level are shown to affect ERS.
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