Reference : The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a Ger...
Scientific journals : Article
Social & behavioral sciences, psychology : Multidisciplinary, general & others
http://hdl.handle.net/10993/21853
The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a German Sample
English
Zenker, Sebastian[Universität Hamburg > Fakultät für Betriebswirtschaft > Institut für Marketing, Lehrstuhl für Marketing & Branding]
Petersen, Sibylle[University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Integrative Research Unit: Social and Individual Development (INSIDE) >]