The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a German Sample

Reference : The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a Ger...


	Document type :	Scientific journals : Article
	Discipline(s) :	Social & behavioral sciences, psychology : Multidisciplinary, general & others
	To cite this reference:	http://hdl.handle.net/10993/21853

Title :	The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a German Sample
Language :	English
Author, co-author :	Zenker, Sebastian [Universität Hamburg > Fakultät für Betriebswirtschaft > Institut für Marketing, Lehrstuhl für Marketing & Branding]
	Petersen, Sibylle [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Integrative Research Unit: Social and Individual Development (INSIDE) >]
	Aholt, Andreas []
Publication date :	2012
Journal title :	Cities : The International Journal of Urban Policy and Planning
Publisher :	Elsevier Science
Volume :	31
Pages :	156-164
Peer reviewed :	Yes (verified by ORBi^lu)
Audience :	International
ISSN :	0264-2751
Permalink :	http://hdl.handle.net/10993/21853

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	File	Commentary	Version	Size	Access
Open access	For a copy of this paper please contact Sibylle Petersen, sibylle.petersenatuni.lu.pdf		Publisher postprint	36.55 kB	View/Open

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