Reference : Measuring the Contextual Dimension of User Experience: Development of the User Experi...
Scientific congresses, symposiums and conference proceedings : Paper published in a journal
Social & behavioral sciences, psychology : Multidisciplinary, general & others
Computational Sciences
http://hdl.handle.net/10993/45712
Measuring the Contextual Dimension of User Experience: Development of the User Experience Context Scale (UXCS)
English
Lallemand, Carine mailto [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
Koenig, Vincent mailto [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
Oct-2020
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society
ACM
1-13
Yes
NordiCHI '20: Shaping Experiences, Shaping Society
October, 2020
Tallinn
Estonia
[en] User experience ; context of use ; scale development ; UX evaluation ; UX Context Scale
[en] The context of use has been highlighted for a long time as being a key factor impacting User Experience (UX). Yet current UX evaluation tools, especially questionnaires, rarely encompass an explicit investigation of the context. With the ever-growing trend for mobile products and ubiquitous computing, the absence of a dedicated measurement tool becomes critical. Based on a review of relevant literature and a fine-grained categorization of contextual factors, we developed the UX Context Scale (UXCS), a 30-items instrument allowing for a measure of context properties, as perceived by the user. We report on the development of the scale and present a first validation study (N = 137). A principal component analysis on the subjective items reveals a 6-components structure: Physical Context, Social Context, Internal Context, Perceived Resources, Task Context, and Temporal Context. Reliability of each subscale is high and further analyses confirm the relevance of this tool for UX evaluation.
University of Luxembourg: Institute of Cognitive Science and Assessment
Fonds National de la Recherche - FnR
Towards consolidated methods for the design and evaluation of user experience
Researchers ; Professionals ; Students
http://hdl.handle.net/10993/45712
10.1145/3419249.3420156

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