Reference : Measuring the Contextual Dimension of User Experience: Development of the User Experi...

	Document type :	Scientific congresses, symposiums and conference proceedings : Paper published in a journal
	Discipline(s) :	Social & behavioral sciences, psychology : Multidisciplinary, general & others
	Focus Areas :	Computational Sciences
	To cite this reference:	http://hdl.handle.net/10993/45712

Title :	Measuring the Contextual Dimension of User Experience: Development of the User Experience Context Scale (UXCS)
Language :	English
Author, co-author :	Lallemand, Carine [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
	Koenig, Vincent [University of Luxembourg > Faculty of Humanities, Education and Social Sciences (FHSE) > Department of Behavioural and Cognitive Sciences (DBCS) >]
Publication date :	Oct-2020
Journal title :	Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society
Publisher :	ACM
Pages :	1-13
Peer reviewed :	Yes
Event name :	NordiCHI '20: Shaping Experiences, Shaping Society
Event date :	October, 2020
Event place (city) :	Tallinn
Event country :	Estonia
Keywords :	[en] User experience ; context of use ; scale development ; UX evaluation ; UX Context Scale
Abstract :	[en] The context of use has been highlighted for a long time as being a key factor impacting User Experience (UX). Yet current UX evaluation tools, especially questionnaires, rarely encompass an explicit investigation of the context. With the ever-growing trend for mobile products and ubiquitous computing, the absence of a dedicated measurement tool becomes critical. Based on a review of relevant literature and a fine-grained categorization of contextual factors, we developed the UX Context Scale (UXCS), a 30-items instrument allowing for a measure of context properties, as perceived by the user. We report on the development of the scale and present a first validation study (N = 137). A principal component analysis on the subjective items reveals a 6-components structure: Physical Context, Social Context, Internal Context, Perceived Resources, Task Context, and Temporal Context. Reliability of each subscale is high and further analyses confirm the relevance of this tool for UX evaluation.
Research centres :	University of Luxembourg: Institute of Cognitive Science and Assessment
Funders :	Fonds National de la Recherche - FnR
Name of the research project :	Towards consolidated methods for the design and evaluation of user experience
Target :	Researchers ; Professionals ; Students
Permalink :	http://hdl.handle.net/10993/45712
DOI :	10.1145/3419249.3420156

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