DROUET, L. (2023). Triggering Service Employees' Empathy through Design Methods [Doctoral thesis, Unilu - University of Luxembourg]. ORBilu-University of Luxembourg. https://orbilu.uni.lu/handle/10993/58873 https://hdl.handle.net/10993/58873
DROUET, L. (2023). Triggering Service Employees' Empathy through Design Methods [Doctoral thesis, Unilu - University of Luxembourg]. ORBilu-University of Luxembourg. https://orbilu.uni.lu/handle/10993/58873