References of "Social Work and Society"
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See detailOccupational Aspirations of Care Leavers and their Pathways to Work
Göbel, Sabrina UL; Hansmeyer, Annabell; Lunz, Marei et al

in Social Work and Society (2019), 1

Detailed reference viewed: 39 (1 UL)
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See detail“Do You Want to Negotiate with Me?”– Avoiding and Dealing with Conflicts Arising in Conversations with the Young Unemployed
Karl, Ute UL; Böhringer, Daniela

in Social Work and Society (2015), 13(1),

This paper addresses conflict talk in social services. We focus on naturally occurring face-to-face conversations between claimants and personal contact persons in German job centres for young people ... [more ▼]

This paper addresses conflict talk in social services. We focus on naturally occurring face-to-face conversations between claimants and personal contact persons in German job centres for young people under the age of 25. Using conversation analysis we identify conflict episodes arising in these conversations. We show how the participants display disagreement/agreement and how they escalate or terminate conflict episodes. We show that participants tend to avoid full confrontation in co-present interaction (both the ‘customer’ and the ‘personal contact person’). They tend to maintain social continuity. On the other hand, many ‘customers’ file a complaint against the decisions of job centres concerning their unemployment benefits. There seems to be a lack of conflict solution potential in this social service organisation. There are not enough intermediate ways to deal with conflicts, which interactants tend to avoid but which are of course still there. [less ▲]

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See detailSocial Problems as Reflected by Social Science in Slovenia and Austria
Hoenig, Barbara UL

in Social Work and Society (2008), (July), 20

Located at the heart of the European Union, the neighbouring countries Slovenia and Austria have recently underwent deep transformation processes which can be characterised with the concept of ... [more ▼]

Located at the heart of the European Union, the neighbouring countries Slovenia and Austria have recently underwent deep transformation processes which can be characterised with the concept of "Europeanisation" of national societies as well as of its social sciences, specifically sociology. Urgent social problems in both countries, such as unemployment, poverty and social inequalities, prompt the question of how a common problem analysis could be achieved and on the basis of which experiences and interests. Confronted with enormous transformations in European countries, sociology might become an innovative generator of knowledge relevant to the enlightenment - as an European heritage - of its societies and of itself. [less ▲]

Detailed reference viewed: 77 (3 UL)