References of "Lallemand, Carine 50009322"
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See detailUnderstanding Walking Meetings: Drivers and Barriers
Damen, Ida; Lallemand, Carine UL; Brankaert, Rens et al

Scientific Conference (2020)

There is increased interest in reducing sedentary behavior of office workers to combat the negative health effects of prolonged sitting. Walking meetings offer a promising solution to this problem as they ... [more ▼]

There is increased interest in reducing sedentary behavior of office workers to combat the negative health effects of prolonged sitting. Walking meetings offer a promising solution to this problem as they facilitate a physically active way of working. To inform future development of technologies supporting these type of meetings, in-depth qualitative insights into people’s experiences of walking meetings are needed. We conducted semi-structured walking interviews (N=16) to identify key drivers and barriers for walking meetings in a living lab setting by using the ‘WorkWalk’. The ‘WorkWalk’ is a 1.8 km walking route indicated by a dotted blue line with outdoor meeting points, integrated into the room booking system. Our findings provide insights into how walking meetings are experienced and affect the set-up and social dynamics of meetings. We propose design recommendations for the development of future technologies and service design elements to support walking meetings and active ways of working. [less ▲]

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See detailMeeting Designers Where They Are: Using Industry Events as a Research Venue for HCI and Design Methods Development
Lockton, Dan; Lallemand, Carine UL

Scientific Conference (2020)

There is much work in the CHI community about the ‘industry-academia divide’, and how to bridge it. One key crossover between HCI/UX scientists and practitioners is the development and use of tools and ... [more ▼]

There is much work in the CHI community about the ‘industry-academia divide’, and how to bridge it. One key crossover between HCI/UX scientists and practitioners is the development and use of tools and methods—boundary objects between academia and practice. Among other forms of collaboration, there is an underdeveloped opportunity for academics to make use of industry events (conferences, meetups, design jams) as a research venue in the context of tool and method development. This paper describes three cases from work in academia-industry engagement over the last decade, in which workshops or experiments have been run at industry events as a way of trialling and developing tools directly with practitioners. We discuss advantages of this approach and extract key insights and practical implications, highlighting how the CHI community might use this method more widely, gathering relevant research outcomes while contributing to knowledge exchange between academia and practice. [less ▲]

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See detailA Scoping Review of Digital Tools to Reduce Physical Inactivity in Knowledge Workers
Damen, Ida; Brombacher, Hans; Lallemand, Carine UL et al

in International Journal of Environmental Research and Public Health (2020), 17(2),

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See detailHow Acceptable Is This? How User Experience Factors Can Broaden our Understanding of the Acceptance of Privacy Trade-Offs
Distler, Verena UL; Lallemand, Carine UL; Koenig, Vincent UL

in Computers in Human Behavior (2019)

Privacy is a timely topic that is increasingly scrutinized in the public eye. In spite of privacy and security breaches, people still frequently compromise their privacy in exchange for certain benefits ... [more ▼]

Privacy is a timely topic that is increasingly scrutinized in the public eye. In spite of privacy and security breaches, people still frequently compromise their privacy in exchange for certain benefits of a technology or a service. This study builds on both technology acceptance (TA) and user experience (UX) research in order to explore and build hypotheses regarding additional dimensions that might play a role in the acceptability of privacy tradeoffs that are not currently accounted for in TA models. Using four scenarios describing situations with potential privacy trade-offs, we conducted a focus group study with 8 groups of participants (N = 32). Our results suggest that factors influencing privacy trade-offs go beyond existing TA factors alone. A technology's perceived usefulness plays an important role, as well as dimensions related to context, previous experiences, perceived autonomy and the feeling of control over the data being shared. [less ▲]

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See detailGraceful Interactions and Social Support as Motivational Design Strategies to Encourage Women in Exercising
Menheere, Daphne; Lallemand, Carine UL; Faber, Ilse et al

Scientific Conference (2019, November)

Increasingly aware of the importance of active lifestyles, many people intend to exercise more. Yet the main challenge remains to translate these intentions into action. Wearable devices supporting ... [more ▼]

Increasingly aware of the importance of active lifestyles, many people intend to exercise more. Yet the main challenge remains to translate these intentions into action. Wearable devices supporting exercise regrettably tend to adopt a one-size-fits-all approach by monitoring activity through quantified data as a motivation strategy. Since certain individuals are driven by social motives to exercise, less addressed through quantification, the impact of these devices on user experience and motivation is questionable. We contribute to the field by defining interaction attributes of graceful interactions in product design. We then embedded these in designing Grace, a piece of jewelry enabling women to share exercise intentions with friends to encourage social support. Instead of focusing on quantification, we rely on a qualitative approach using graceful interaction. Through this we extend the design space of sport-related wearables for women and inform how to design for exercise motivation through social support and graceful interactions. [less ▲]

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See detailMeaningful technology : à la recherche du sens perdu
Lallemand, Carine UL

Conference given outside the academic context (2019)

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See detailExploring the value of user-generated app data to design and improve urban running environments
van Renswouw, Loes; Bogers, Sander; Lallemand, Carine UL et al

Scientific Conference (2019, October)

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See detailUser Experience Design for E-Voting: How mental models align with security mechanisms
Zollinger, Marie-Laure UL; Distler, Verena UL; Roenne, Peter UL et al

in Electronic Voting (2019, October)

This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design ... [more ▼]

This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was tested with 38 participants, and user experience data was collected via questionnaires and semi-structured interviews on user experience and perceived security. Results concerning the impact of displaying security mechanisms on UX were presented in a complementary paper. Here we expand on this analysis by studying the mental models revealed during the interviews and compare them with theoretical security notions. Finally, we propose a list of improvements for designs of future voting protocols. [less ▲]

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See detailSecurity – Visible, Yet Unseen? How Displaying Security Mechanisms Impacts User Experience and Perceived Security
Distler, Verena UL; Zollinger, Marie-Laure UL; Lallemand, Carine UL et al

in Proceedings of ACM CHI Conference on Human Factors in Computing Systems (CHI2019) (2019, April)

An unsolved debate in the field of usable security concerns whether security mechanisms should be visible, or blackboxed away from the user for the sake of usability. However, tying this question to ... [more ▼]

An unsolved debate in the field of usable security concerns whether security mechanisms should be visible, or blackboxed away from the user for the sake of usability. However, tying this question to pragmatic usability factors only might be simplistic. This study aims at researching the impact of displaying security mechanisms on user experience (UX) in the context of e-voting. Two versions of an e-voting application were designed and tested using a between-group experimental protocol (N=38). Version D displayed security mechanisms, while version ND did not reveal any security-related information. We collected data on UX using standardised evaluation scales and semi-structured interviews. Version D performed better overall in terms of UX and need fulfilment. Qualitative analysis of the interviews gives further insights into factors impacting perceived security. Our study adds to existing research suggesting a conceptual shift from usability to UX and discusses implications for designing and evaluating secure systems. [less ▲]

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See detailArt in Rich-Prospect: Evaluating Next-Generation User Interfaces for Cultural Heritage
Morse, Christopher UL; Koenig, Vincent UL; Lallemand, Carine UL et al

in Morse, Christopher; Koenig, Vincent; Lallemand, Carine (Eds.) et al MW2019: Museums and the Web, Boston 2-6 April 2019 (2019, March)

The present study reports on the user experience (UX) of rich-prospect browsing, an emerging interface design trend for digital cultural heritage. Building on research that suggests online museum ... [more ▼]

The present study reports on the user experience (UX) of rich-prospect browsing, an emerging interface design trend for digital cultural heritage. Building on research that suggests online museum collections are used only infrequently by the general public, this study investigates the role of next-generation user interfaces in the design of optimal browsing experiences. Moreover, it describes the results of user testing for three different arts and culture collections that make use of rich-prospect. The study recruited 30 participants of varying ages, nationalities, and museum visiting habits to discuss their museum experiences and test three different applications: Coins, Curator Table, and Museum of the World. The results of the study provide insights into the user experience of a new browsing medium and reveal the information-seeking habits and patterns that occurred within these information environments. Moreover, the study isolated the core features of rich-prospect in order to define opportunities and pain points during the browsing experience and indicated which features in particular are most important to people during the browsing experience. Finally, we suggest some best practices going forward in the design of rich-prospect. [less ▲]

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See detailGrace: Designing for Exercise Motivation Through Social Support and Graceful Interactions
Menheere, Daphne; Lallemand, Carine UL; Faber, Ilse et al

Scientific Conference (2019)

Detailed reference viewed: 12 (0 UL)
See detailMéthodes de design UX : 30 méthodes fondamentales pour concevoir des expériences optimales
Lallemand, Carine UL; Gronier, Guillaume

Book published by Eyrolles - 2nd ed. (2018)

Découvrir les méthodes de conception et d’évaluation de l’expérience utilisateur ? Savoir sélectionner les méthodes les plus adaptées à votre projet ? Comprendre chaque méthode et savoir comment ... [more ▼]

Découvrir les méthodes de conception et d’évaluation de l’expérience utilisateur ? Savoir sélectionner les méthodes les plus adaptées à votre projet ? Comprendre chaque méthode et savoir comment l’appliquer concrètement ? Articulant théorie et pratique, cet ouvrage présente 30 chapitres méthodologiques couvrant l’essentiel du design UX. Vous y trouverez à la fois les méthodes fondamentales telles que l’entretien, le maquettage ou les tests utilisateurs, mais également des méthodes plus innovantes telles que les cartes d’idéation, les échelles d’évaluation UX ou les stratégies de design persuasif. Vous serez guidé pas à pas à travers les étapes de réalisation de chaque méthode et accompagné pour prendre les décisions les plus adaptées à votre projet. Chaque che méthode intègre également une partie théorique et des illustrations concrètes pour faciliter la compréhension. Véritable portfolio théorique et méthodologique, ce livre est un guide indispensable à toute personne impliquée dans la conception de systèmes, produits ou services. Professionnels, chefs de projets, étudiants, enseignants et chercheurs y trouveront de précieuses ressources pour mener à bien leurs projets peu importe le domaine d’application. Grâce aux méthodes de design UX, créez des produits et des services qui attirent, qui captivent, qui enchantent et inspirent pour améliorer la vie de ceux qui les utilisent. Au-delà de l’impression couleur qui rend l’expérience de lecture plus attractive, nous avons eu à cœur de valoriser cette 2e édition par les ajouts suivants : • une actualisation générale de chaque méthode incluant les travaux scientifiques et professionnels les plus récents ; • des illustrations et templates plus nombreux ainsi que des exemples directement applicables pour mieux vous guider ; • des conseils pour appliquer certaines méthodes à des publics spécifiques, principalement les enfants ; • des astuces contextualisées au fur et à mesure de votre lecture ; • une nouvelle section « En mode guérilla » pour chaque méthode avec 65 alternatives moins coûteuses en ressources pour vos projets. [less ▲]

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See detailEventually everything connects
Lallemand, Carine UL

Speeches/Talks (2018)

If you are reading these lines, you are probably curious about the type of experience that you would have as an attendee of this talk. You might wonder whether the topic would match your interests ... [more ▼]

If you are reading these lines, you are probably curious about the type of experience that you would have as an attendee of this talk. You might wonder whether the topic would match your interests, whether the speaker will be good enough to satisfy your expectations, whether you will feel inspired, exhilarated, or whether you will have concrete tools to bring back to your work. While you are usually the ones shaping people’s experiences, you are striving for nice experiences as well. Designing for human experiences is one of the most challenging yet fascinating activities. It is a responsibility that we should embrace with humility and dedication. To face the complexity of our mission, we need to draw on theoretical knowledge, methodological skills and of course on our shared professional expertise, as a community. While UX practitioners are working hard at the front lines to design better products or services, scientists work in the shadows to develop and consolidate a myriad of novel and highly valuable UX methods. During this talk, you will discover the ever-growing UX toolbox that could greatly support you in collecting richer, insightful and more valid data. From scientific theories to pragmatic methods, from academia to industry, from Luxembourg to Puerto Rico… Eventually everything connects. [less ▲]

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See detailA UX Approach to Privacy and Security: the Impact of User, Contextual and System-Related Factors
Distler, Verena UL; Lallemand, Carine UL; Koenig, Vincent UL

in CHI Workshop Exploring Individual Diffferences in Privacy (2018, April)

This position paper lays out current and future studies which we conduct on the UX aspects of security and privacy, our goal being to understand which factors influence privacy-related decision-making. We ... [more ▼]

This position paper lays out current and future studies which we conduct on the UX aspects of security and privacy, our goal being to understand which factors influence privacy-related decision-making. We advocate using UX design methods in order to study interindividual differences, system-related and contextual factors involved in privacy and security attitudes and behaviors. These results will contribute to user-tailored and personalized privacy initiatives and guide the design of future technologies. [less ▲]

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See detailAcceptability and Acceptance of Autonomous Mobility on Demand: The Impact of an Immersive Experience
Distler, Verena UL; Lallemand, Carine UL; Thierry, Bellet

in Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (2018, April)

Autonomous vehicles have the potential to fundamentally change existing transportation systems. Beyond legal concerns, these societal evolutions will critically depend on user acceptance. As an emerging ... [more ▼]

Autonomous vehicles have the potential to fundamentally change existing transportation systems. Beyond legal concerns, these societal evolutions will critically depend on user acceptance. As an emerging mode of public transportation [7], Autonomous mobility on demand (AMoD) is of particular interest in this context. The aim of the present study is to identify the main components of acceptability (before first use) and acceptance (after first use) of AMoD, following a user experience (UX) framework. To address this goal, we conducted three workshops (N=14) involving open discussions and a ride in an experimental autonomous shuttle. Using a mixed-methods approach, we measured pre-immersion acceptability before immersing the participants in an on-demand transport scenario, and eventually measured post-immersion acceptance of AMoD. Results show that participants were reassured about safety concerns, however they perceived the AMoD experience as ineffective. Our findings highlight key factors to be taken into account when designing AMoD experiences. [less ▲]

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See detailÉvaluations numériques: quel rôle pour l’expérience utilisateur ?
Pere, Maxime UL; Lallemand, Carine UL; Koenig, Vincent UL

Scientific Conference (2018, January)

Detailed reference viewed: 146 (16 UL)
See detailGuérilla UX, "quick" mais pas "dirty"
Lallemand, Carine UL

Conference given outside the academic context (2017)

Les ressources limitées des projets de conception incitent souvent à appliquer des méthodes UX rapides, low-cost, « quick & dirty ». Mais le « guerilla UX » peut aussi être « quick » sans être « dirty » ... [more ▼]

Les ressources limitées des projets de conception incitent souvent à appliquer des méthodes UX rapides, low-cost, « quick & dirty ». Mais le « guerilla UX » peut aussi être « quick » sans être « dirty », être inspirant, et constituer une alternative valide aux méthodes traditionnelles de design UX. Au-delà des célèbres tests utilisateurs à la mode Starbucks, cette conférence vous présentera de nombreuses alternatives guérilla aux entretiens, questionnaires, observations, en passant aussi par l’idéation, le storyboarding ou le maquettage. Une bonne dose d’inspiration pour se donner les moyens de faire de l’UX quand on n’en a pas les moyens ! [less ▲]

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See detailHow Could an Intranet be Like a Friend to Me?: Why Standardized UX Scales Don't Always Fit
Lallemand, Carine UL; Koenig, Vincent UL

in Proceedings of the European Conference on Cognitive Ergonomics 2017 (2017, October)

"I hope that this survey is a joke because it made me laugh so much". This quote is just one example of many negative respondents' reactions gathered during a large-scale user experience (UX) study ... [more ▼]

"I hope that this survey is a joke because it made me laugh so much". This quote is just one example of many negative respondents' reactions gathered during a large-scale user experience (UX) study. Unfortunately, the survey was no joke, rather a well-constructed and validated standardized UX scale. This paper critically reflects on the use and relevance of standardized UX scales for the evaluation of UX in business contexts. We report on a real-world use case where the meCUE questionnaire has been used to assess employees' experience (N=263) with their organization's intranet. Strong users' reactions to the survey's items and statistical analyses both suggest that the scale is unsuitable for the evaluation of business-oriented systems. Drawing on the description of this inadequacy, we discuss the quality of academic UX tools, calling into question the relevance for practice of academic methods. [less ▲]

Detailed reference viewed: 129 (14 UL)