An explorative interview study on crisis situations in engineering product development

in Marjanovic, Dorian (Ed.) Proceedings of the International Design Conference - DESIGN'16 (2016)

This paper presents the result of an interview study with 15 experts on crises in industrial product development practice. The paper focusses on two research questions. 1. How can crises in product ... [more ▼]

This paper presents the result of an interview study with 15 experts on crises in industrial product development practice. The paper focusses on two research questions. 1. How can crises in product development be characterised? 2. What are success factors for effective crisis solving in product development? The paper contributes 9 context factors to discern crises from regular development situations, 56 success factors for crisis resolution, and describes three example crises. [less ▲]