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See detail"I am definitely manipulated, even when I am aware of it. It’s ridiculous!" - Dark Patterns from the End-User Perspective
Bongard-Blanchy, Kerstin UL; Rossi, Arianna UL; Rivas, Salvador UL et al

in Proceedings of ACM DIS Conference on Designing Interactive Systems (2021)

Online services pervasively employ manipulative designs (i.e., dark patterns) to influence users to purchase goods and subscriptions, spend more time on-site, or mindlessly accept the harvesting of their ... [more ▼]

Online services pervasively employ manipulative designs (i.e., dark patterns) to influence users to purchase goods and subscriptions, spend more time on-site, or mindlessly accept the harvesting of their personal data. To protect users from the lure of such designs, we asked: are users aware of the presence of dark patterns? If so, are they able to resist them? By surveying 406 individuals, we found that they are generally aware of the influence that manipulative designs can exert on their online behaviour. However, being aware does not equip users with the ability to oppose such influence. We further find that respondents, especially younger ones, often recognise the "darkness" of certain designs, but remain unsure of the actual harm they may suffer. Finally, we discuss a set of interventions (e.g., bright patterns, design frictions, training games, applications to expedite legal enforcement) in the light of our findings. [less ▲]

Detailed reference viewed: 68 (3 UL)
See detailQTI Standard: The Challenge of Designing Usable and Compliant Interfaces
Doublet, Sophie UL; Raber, Dieter; Sipasseuth, Somsack

Scientific Conference (2014, September 22)

Detailed reference viewed: 103 (25 UL)
See detailDie Online-Testplattform OASYS
Keller, Ulrich UL; François, Eric UL; Fischbach, Antoine UL et al

Presentation (2014, January)

Detailed reference viewed: 236 (78 UL)
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See detailHuman scoring in CBA
Doublet, Sophie UL; Koenig, Vincent UL; Busana, Gilbert UL et al

Scientific Conference (2012)

Detailed reference viewed: 123 (32 UL)