Playing with Traffic: An Emerging Methodology for Developing Gamified Mobility Applications

in Lumsden, Joanna (Ed.) Emerging Perspectives on the Design, Use, and Evaluation of Mobile and Handheld Devices (2015)

This chapter explores a novel methodology used to develop gamified mobility applications for a heavily congested European city. The methodology consists of three elements: a metaphorical traffic game, a ... [more ▼]

This chapter explores a novel methodology used to develop gamified mobility applications for a heavily congested European city. The methodology consists of three elements: a metaphorical traffic game, a complex and comprehensive mobility logging approach and two focus groups. The daily commute is explained as part of a real life traffic game that changes user behaviour. The methodology allows for the identification of travel activity patterns and attitudes that in turn can be used to develop gamified mobility applications. The chapter provides concrete game elements and design considerations that can be used to improve the traffic experience in Luxembourg. [less ▲]

Socio-Technical Security Metrics (Dagstuhl Seminar 14491)

in Dagstuhl Reports (2015), 4(12), 28

This report documents the program and the outcomes of Dagstuhl Seminar 14491 "Socio-Technical Security Metrics". In the domain of safety, metrics inform many decisions, from the height of new dikes to the ... [more ▼]

This report documents the program and the outcomes of Dagstuhl Seminar 14491 "Socio-Technical Security Metrics". In the domain of safety, metrics inform many decisions, from the height of new dikes to the design of nuclear plants. We can state, for example, that the dikes should be high enough to guarantee that a particular area will flood at most once every 1000 years. Even when considering the limitations of such numbers, they are useful in guiding policy. Metrics for the security of information systems have not reached the same maturity level. This is partly due to the nature of security risk, in which an adaptive attacker rather than nature causes the threat events. Moreover, whereas the human factor may complicate safety and security procedures alike, in security this "weakest link" may be actively exploited by an attacker, such as in phishing or social engineering. In order to measure security at the level of socio-technical systems, one therefore needs to compare online hacking against such social manipulations, since the attacker may simply take the easiest path. In this seminar, we searched for suitable metrics that allow us to estimate information security risk in a socio-technical context, as well as the costs and effectiveness of countermeasures. Working groups addressed different topics, including security as a science, testing and evaluation, social dynamics, models and economics. The working groups focused on three main questions: what are we interested in, how to measure it, and what to do with the metrics. [less ▲]

MaDSAV: maintaining driving skills in semi-autonomous vehicles

in Adjunct Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (2015)

In the future autonomous vehicles will drive on our roads. It is unlikely that we will immediately move from manual to fully autonomous vehicles, instead the mix will change over time and include a large ... [more ▼]

In the future autonomous vehicles will drive on our roads. It is unlikely that we will immediately move from manual to fully autonomous vehicles, instead the mix will change over time and include a large number of semi-autonomous vehicles. As a result human drivers will need to take over in specific situations (e.g., when sensors fail) and there will be an interplay between autonomous systems and human agents. However, human drivers will not be able to practice driving so regularly. Our assumption is, that the reliance on semi-autonomous systems will lead to a deterioration in driving skills. In this paper, we present a three year project called MaDSAV (Maintaining Driving Skills in semi-Autonomous Vehicles), which tackles this problem. [less ▲]

Do graphical cues effectively inform users? A socio-technical security study in accessing wifi networks.

in Lecture Notes in Computer Science (2015), 9190

We study whether the padlock and the signal strength bars, two visual cues shown in network managers, convey their intended messages. Since users often choose insecure networks when they should not ... [more ▼]

We study whether the padlock and the signal strength bars, two visual cues shown in network managers, convey their intended messages. Since users often choose insecure networks when they should not, finding the answer is not obvious; in our study we clarify whether the problem lies in uninformative and ambiguous cues or in the user who, despite understanding the cues, chooses otherwise. This paper describes experiments and comments the results that bring evidence to our study. [less ▲]

Incentives and gaming environments for changing commuter behaviour

Scientific Conference (2014, September 30)

The project aims to produce a pervasive, gamified system that tries to incentivize mobility behaviour change by offering alternative activities in contrast to usual journeys in such way that it will ... [more ▼]

The project aims to produce a pervasive, gamified system that tries to incentivize mobility behaviour change by offering alternative activities in contrast to usual journeys in such way that it will reduce traffic, emissions and, in the end, save money. The alternatives, for example, such as taking different modes of transport, are incentivised through gamification. In order to develop this pervasive system, we analysed existing mobility patterns of commuters in Luxembourg. The methodology that we developed consists of a questionnaire, a smartphone application and focus group interviews. This paper presents the findings of the questionnaire and how they influence the design of the gamified pervasive application. [less ▲]

How Relevant is an Expert Evaluation of User Experience based on a Psychological Needs-Driven Approach?

in Proceedings of the 8th Nordic Conference on Human-Computer Interaction (NordiCHI 2014) (2014)

Many methods and tools have been proposed to assess the User Experience (UX) of interactive systems. However, while researchers have empirically studied the relevance and validity of several UX evaluation ... [more ▼]

Many methods and tools have been proposed to assess the User Experience (UX) of interactive systems. However, while researchers have empirically studied the relevance and validity of several UX evaluation methods, few studies only have explored expert-based evaluation methods for the assessment of UX. If experts are able to assess something as complex and inherently subjective as UX, how they conduct such an evaluation and what criteria they rely on, thus remain open questions. In the present paper we report on 33 UX experts performing a UX evaluation on 4 interactive systems. We provided the experts with UX Cards, a tool based on a psychological-needs driven approach, developed to support UX Design and Evaluation. Results are encouraging and show that UX experts encountered no major issues to conduct a UX evaluation. However, significant differences exist between individual elements that experts have reported on and the overall assessment they made of the systems. [less ▲]

Socio-technical Security Analysis of Wireless Hotspots

in Lecture Notes in Computer Science (2014)

We present a socio-technical analysis of security of Hotspot and Hotspot 2.0. The analysis focuses is user-centric, and aim at understanding which user action can compromise security in presence of a ... [more ▼]

We present a socio-technical analysis of security of Hotspot and Hotspot 2.0. The analysis focuses is user-centric, and aim at understanding which user action can compromise security in presence of a attacker. We identify research questions about possible factors that may affect user’s security decisions, and propose experiments to answer them. [less ▲]

HCI Design Methods in CBA: Lessons Learned and Recommendations Based on a Concept Map Use Case

in Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications 2014 (2014)

This paper focuses on the user-centered design of a computer-based assessment (CBA) instrument for knowledge measurement. We describe relevant design steps in general and illustrate them via the design of ... [more ▼]

This paper focuses on the user-centered design of a computer-based assessment (CBA) instrument for knowledge measurement. We describe relevant design steps in general and illustrate them via the design of our usability improved CBA concept map instrument (ISO 9241-11, 1998; ISO 9241-210, 2010). We discuss design versus evaluation methods from a human-computer interaction (HCI) perspective and emphasize important design steps relevant for constructing usability improved assessment instruments in educational assessment. As these HCI methods are still seldom applied to CBA, this paper helps alleviate the dearth of literature and guidelines in this domain. Our objective is thus to provide the reader with a series of design recommendations for CBA, as derived both from HCI research; and to summarize lessons learned from our specific CBA design use case. [less ▲]

Driver diaries: a multimodal mobility behaviour logging methodology

in Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (2013, October)

Impact of Usability on Computer-Based Concept Maps in Educational Assessment

Presentation (2013, July 03)