References of "Karl, Ute 50002075"
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See detail“Do You Want to Negotiate with Me?”– Avoiding and Dealing with Conflicts Arising in Conversations with the Young Unemployed
Karl, Ute UL; Böhringer, Daniela

in Social Work & Society (2015), 13(1),

This paper addresses conflict talk in social services. We focus on naturally occurring face-to-face conversations between claimants and personal contact persons in German job centres for young people ... [more ▼]

This paper addresses conflict talk in social services. We focus on naturally occurring face-to-face conversations between claimants and personal contact persons in German job centres for young people under the age of 25. Using conversation analysis we identify conflict episodes arising in these conversations. We show how the participants display disagreement/agreement and how they escalate or terminate conflict episodes. We show that participants tend to avoid full confrontation in co-present interaction (both the ‘customer’ and the ‘personal contact person’). They tend to maintain social continuity. On the other hand, many ‘customers’ file a complaint against the decisions of job centres concerning their unemployment benefits. There seems to be a lack of conflict solution potential in this social service organisation. There are not enough intermediate ways to deal with conflicts, which interactants tend to avoid but which are of course still there. [less ▲]

Detailed reference viewed: 77 (5 UL)
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See detailPraktiken der Ein- und Ausschließung im Jobcenter/U25. zur Rekonstruktion von Rationalitäten als Beitrag zur kritischen Institutionenforschung.
Karl, Ute UL

in Kommission Sozialpädagogik (Ed.) Praktiken der Ein- und Ausschließung in der Sozialen Arbeit. (2015)

Detailed reference viewed: 147 (6 UL)
See detailRationalitäten des Übergangs in Erwerbsarbeit
Karl, Ute UL

Book published by Beltz Juventa (2014)

Detailed reference viewed: 119 (13 UL)
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See detailOlder migrants in Luxembourg – care provision between family and professional services.
Karl, Ute UL; Kühn, Boris; Ramos, Anne Carolina UL

Scientific Conference (2014)

Detailed reference viewed: 61 (7 UL)
See detailExpériences migratoires et vieillissement au Luxembourg
Karl, Ute UL; Kühn, Boris; Ramos, Anne Carolina UL

in Aktiv am Liewen (2014), 49

Detailed reference viewed: 54 (1 UL)
See detailRationalitäten der Gesprächspraktiken im Jobcenter/"U25"
Karl, Ute UL

in Karl, Ute (Ed.) Rationalitäten des Übergangs in Erwerbsarbeit (2014)

Detailed reference viewed: 98 (0 UL)
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See detailCare provision for and by older migrants in Luxmebourg
Karl, Ute UL; Kühn, Boris; Ramos, Anne Carolina UL

Scientific Conference (2014)

Detailed reference viewed: 44 (1 UL)
See detailGender at work: Interaktionen zwischen Fachkräften und Kund/innen im Jobcenter
Karl, Ute UL; Böhringer, Daniela

in ARCHIV für Wissenschaft und Praxis der Sozialen Arbeit (2014), 45(4), 3243

Detailed reference viewed: 156 (1 UL)
See detailRationalitäten des Übergangs als Rahmenkonzept. Diskursive Verortungen und Erkenntnisinteresse
Karl, Ute UL

in Karl, Ute (Ed.) Rationalitäten des Übergangs in Erwerbsarbeit (2014)

Detailed reference viewed: 102 (5 UL)
See detailProfessionelle Beratung im Kontext der Arbeitsverwaltung – die Quadratur des Kreises?
Karl, Ute UL

in Bauer, Petra; Weinhardt, Marc (Eds.) Perspektiven sozialpädagogischer Beratung (2014)

Detailed reference viewed: 149 (5 UL)
See detailQualitative methodologies, older migrants, and the study of ambivalences.
Karl, Ute UL; Kühn, Boris; Ramos, Anne Carolina UL

Scientific Conference (2014)

Detailed reference viewed: 57 (2 UL)
See detailGeprüft und für glaubwürdig befunden? Pläne in der Interaktion in Berufsberatung und Jobcenter
Böhringer, Daniela; Karl, Ute UL

in Walther, Andreas; Weinhardt, Marc (Eds.) Beratung im Übergang (2013)

Detailed reference viewed: 125 (5 UL)
See detailAlter(n) als Übergangsprozess
Karl, Ute UL

in Schröer, Wolfgang; Stauber, Barbara; Walther, Andreas (Eds.) et al Handbuch Übergänge (2013)

Detailed reference viewed: 240 (1 UL)
Peer Reviewed
See detail“Successful” migration biographies and perspectives for very old age.
Karl, Ute UL; Kühn, Boris; Ramos, Anne Carolina UL

Scientific Conference (2013)

Detailed reference viewed: 55 (3 UL)
Peer Reviewed
See detailKeep the case going on – rationalities of and in transition
Karl, Ute UL

Scientific Conference (2013)

Influenced by on the one hand the governmentality studies in social work/social pedagogy and on the other hand by neo-institutional and power sensitive approaches in organizational research, in the last ... [more ▼]

Influenced by on the one hand the governmentality studies in social work/social pedagogy and on the other hand by neo-institutional and power sensitive approaches in organizational research, in the last decade, research on institutional rationalities has become of eminent interest in social work re- search. The heuristic concept of ”rationality” aims at an analysis of practices and rules, that construct a difference between the legitimate and the illegitimate. It focuses on the reconstruction of knowl- edge. Organizations of public welfare production have to legitimate their practices, interventions and affordances thus referring to institutions as sets of legitimate ways to do things. My paper is based on the result of a recently finished empirical research project situated in the field of young people’s transitions to work. This study about talk-in-interaction in German Job Centers (project funded by the German Research Foundation, 2008–2011; University of Hildesheim) is based on a data corpus that consists of 52 transcripts of talks between professionals and clients/customers and additional 15 interviews with the personal advisors. The clients were all under 25 years old and receiving financial help. There backgrounds are very diverse, concerning their formal education degrees, their living situations, and some of them were still in the school system. We analyzed the transcripts of talk with conversation analyses and membership categorization analyses. The project team has reconstructed a rationality pattern that is oriented to the question how a case can be processed in the existing help schemes and institutional frames, and how a working consen- sus can be kept despite potential conflicts in interaction. Starting from these results, in my paper, I will go a step further and ask, what is the unsaid and the invisible in this pattern of rationality, and with which consequences. [less ▲]

Detailed reference viewed: 97 (11 UL)