![]() ![]() Ramos, Anne Carolina ![]() ![]() Scientific Conference (2015) Detailed reference viewed: 130 (19 UL)![]() Ramos, Anne Carolina ![]() ![]() Scientific Conference (2015) Detailed reference viewed: 84 (14 UL)![]() Karl, Ute ![]() in Social Work and Society (2015), 13(1), This paper addresses conflict talk in social services. We focus on naturally occurring face-to-face conversations between claimants and personal contact persons in German job centres for young people ... [more ▼] This paper addresses conflict talk in social services. We focus on naturally occurring face-to-face conversations between claimants and personal contact persons in German job centres for young people under the age of 25. Using conversation analysis we identify conflict episodes arising in these conversations. We show how the participants display disagreement/agreement and how they escalate or terminate conflict episodes. We show that participants tend to avoid full confrontation in co-present interaction (both the ‘customer’ and the ‘personal contact person’). They tend to maintain social continuity. On the other hand, many ‘customers’ file a complaint against the decisions of job centres concerning their unemployment benefits. There seems to be a lack of conflict solution potential in this social service organisation. There are not enough intermediate ways to deal with conflicts, which interactants tend to avoid but which are of course still there. [less ▲] Detailed reference viewed: 83 (7 UL)![]() ![]() Ramos, Anne Carolina ![]() ![]() Scientific Conference (2015) Detailed reference viewed: 91 (17 UL)![]() Ramos, Anne Carolina ![]() ![]() Scientific Conference (2015) Detailed reference viewed: 49 (4 UL)![]() ![]() Karl, Ute ![]() in Kommission Sozialpädagogik (Ed.) Praktiken der Ein- und Ausschließung in der Sozialen Arbeit. (2015) Detailed reference viewed: 151 (6 UL)![]() Karl, Ute ![]() Book published by Beltz Juventa (2014) Detailed reference viewed: 122 (13 UL)![]() Karl, Ute ![]() ![]() Scientific Conference (2014) Detailed reference viewed: 55 (19 UL)![]() ![]() Karl, Ute ![]() ![]() Scientific Conference (2014) Detailed reference viewed: 68 (14 UL)![]() Karl, Ute ![]() ![]() in Aktiv am Liewen (2014), 49 Detailed reference viewed: 56 (1 UL)![]() Karl, Ute ![]() in Bauer, Petra; Weinhardt, Marc (Eds.) Perspektiven sozialpädagogischer Beratung (2014) Detailed reference viewed: 151 (5 UL)![]() ![]() Karl, Ute ![]() ![]() Scientific Conference (2014) Detailed reference viewed: 56 (12 UL)![]() Karl, Ute ![]() in ARCHIV für Wissenschaft und Praxis der Sozialen Arbeit (2014), 45(4), 3243 Detailed reference viewed: 159 (1 UL)![]() Karl, Ute ![]() ![]() Scientific Conference (2014) Detailed reference viewed: 57 (2 UL)![]() Karl, Ute ![]() in Karl, Ute (Ed.) Rationalitäten des Übergangs in Erwerbsarbeit (2014) Detailed reference viewed: 98 (0 UL)![]() Karl, Ute ![]() in Karl, Ute (Ed.) Rationalitäten des Übergangs in Erwerbsarbeit (2014) Detailed reference viewed: 106 (5 UL)![]() ![]() Karl, Ute ![]() Scientific Conference (2013) Influenced by on the one hand the governmentality studies in social work/social pedagogy and on the other hand by neo-institutional and power sensitive approaches in organizational research, in the last ... [more ▼] Influenced by on the one hand the governmentality studies in social work/social pedagogy and on the other hand by neo-institutional and power sensitive approaches in organizational research, in the last decade, research on institutional rationalities has become of eminent interest in social work re- search. The heuristic concept of ”rationality” aims at an analysis of practices and rules, that construct a difference between the legitimate and the illegitimate. It focuses on the reconstruction of knowl- edge. Organizations of public welfare production have to legitimate their practices, interventions and affordances thus referring to institutions as sets of legitimate ways to do things. My paper is based on the result of a recently finished empirical research project situated in the field of young people’s transitions to work. This study about talk-in-interaction in German Job Centers (project funded by the German Research Foundation, 2008–2011; University of Hildesheim) is based on a data corpus that consists of 52 transcripts of talks between professionals and clients/customers and additional 15 interviews with the personal advisors. The clients were all under 25 years old and receiving financial help. There backgrounds are very diverse, concerning their formal education degrees, their living situations, and some of them were still in the school system. We analyzed the transcripts of talk with conversation analyses and membership categorization analyses. The project team has reconstructed a rationality pattern that is oriented to the question how a case can be processed in the existing help schemes and institutional frames, and how a working consen- sus can be kept despite potential conflicts in interaction. Starting from these results, in my paper, I will go a step further and ask, what is the unsaid and the invisible in this pattern of rationality, and with which consequences. [less ▲] Detailed reference viewed: 98 (11 UL)![]() ; ; et al in Zeitschrift für Volkskunde (2013), 109(II), 181203 This article introduces ethno-psychoanalytically informed supervision of fieldwork as a methodological instrument of reflexive ethnography to the methodological de- bate of the discipline, and aims to ... [more ▼] This article introduces ethno-psychoanalytically informed supervision of fieldwork as a methodological instrument of reflexive ethnography to the methodological de- bate of the discipline, and aims to strengthen this approach in research and teach- ing. The authors identify a contradiction between recurrent calls for reflexive re- search practices and the simultaneous fending off of (self-)reflexive modes of inter- pretation, which are frequently dismissed as overly psychologising or ‘narcissistic’. Using a case study, they show how in research supervision the process of associative interpretation within a group mirrors the irritation of the researcher and the emo- tional dynamics of the field situation. Taboos, power relations, structures of mean- ing and agency within the field are made visible as scenic arrangements and opened up to reflexive interpretation and objectivation. Supervision helps to resolve re- search blockages and to establish the necessary reflexive distance in relation to the field, because of the close relationship between psychoanalytical supervision meth- ods and an open, processual and dialogical ethnography. On an epistemological level, both supervision and research reflection are grounded in the mutual interde- pendence of the (researching) subject’s experience and overarching socio-cultural structures of meaning. The methodological-theoretical parallels between ethno- psychoanalysis and Bourdieu’s understanding of scientific reflexivity are developed, leading to a discussion of the conditions of ethnographic research in academic in- stitutional settings with their mechanisms of exclusions and potentials for suppres- sion and distortion, which are identified as a desideratum in the discipline’s self- reflection. [less ▲] Detailed reference viewed: 212 (4 UL)![]() ![]() ; Karl, Ute ![]() Scientific Conference (2013) Detailed reference viewed: 89 (0 UL)![]() Karl, Ute ![]() in Schröer, Wolfgang; Stauber, Barbara; Walther, Andreas (Eds.) et al Handbuch Übergänge (2013) Detailed reference viewed: 274 (1 UL) |
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