Reference : Interactive feature selection for efficient customer recognition in contact centers: ...
Scientific journals : Article
Engineering, computing & technology : Computer science
Computational Sciences
http://hdl.handle.net/10993/37387
Interactive feature selection for efficient customer recognition in contact centers: Dealing with common names.
English
Saberi, Morteza [University of New South Wales]
Theobald, Martin mailto [University of Luxembourg > Faculty of Science, Technology and Communication (FSTC) > Computer Science and Communications Research Unit (CSC) >]
Hussain, Omar Khadeer [University of New South Wales]
Chang, Elizabeth [University of New South Wales]
Hussain, Farookh Khadeer [University of New South Wales]
13-Sep-2018
Expert Systems with Applications
Elsevier
113
356--376
Yes (verified by ORBilu)
International
0957-4174
1873-6793
http://hdl.handle.net/10993/37387

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