Reference : User Experience: a concept without consensus? Exploring practitioners' perspectives t...
Scientific journals : Article
Social & behavioral sciences, psychology : Multidisciplinary, general & others
http://hdl.handle.net/10993/18882
User Experience: a concept without consensus? Exploring practitioners' perspectives through an international survey.
English
Lallemand, Carine mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Education, Culture, Cognition and Society (ECCS) >]
Gronier, Guillaume mailto [CRP Henri Tudor]
Koenig, Vincent mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Education, Culture, Cognition and Society (ECCS) >]
Feb-2015
Computers in Human Behavior
Pergamon Press - An Imprint of Elsevier Science
43
35-48
Yes (verified by ORBilu)
International
0747-5632
[en] User Experience ; Survey ; Definition ; concept ; Practitioners ; Usability
[en] For more than a decade, User Experience (UX) has grown into a core concept of Human–Computer Inter- action (HCI). Practitioners and researchers from a wide range of disciplines are daily working with this concept. However, despite many attempts to understand, define and scope UX, one may still wonder whether a consensus has been reached on this concept. In a willingness to address the complexity of this research topic and bring the concept of UX to maturity, a replication of an international survey has been conducted. The main goal of the present study is to get a better understanding of practitioners’ view- points on the notion of UX and to analyze potential evolutions over time in the understanding and prac- tical use of the concept. As both practical and theoretical implications of UX are of the greatest importance for whoever designs interactive systems, the exploration of practitioners’ perspectives is a valuable step toward continual improvement of UX activities. The present survey has been conducted amongst 758 practitioners and researchers from 35 nationalities. It allows to better understand how this concept is understood and used throughout the world. Amongst interesting results, important differences were observed according to the geographical location and background of the respondents.
http://hdl.handle.net/10993/18882
10.1016/j.chb.2014.10.048

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