Reference : How Relevant is an Expert Evaluation of User Experience based on a Psychological Need...
Scientific congresses, symposiums and conference proceedings : Paper published in a book
Social & behavioral sciences, psychology : Multidisciplinary, general & others
http://hdl.handle.net/10993/17245
How Relevant is an Expert Evaluation of User Experience based on a Psychological Needs-Driven Approach?
English
Lallemand, Carine mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Education, Culture, Cognition and Society (ECCS) >]
Koenig, Vincent mailto [University of Luxembourg > Faculty of Language and Literature, Humanities, Arts and Education (FLSHASE) > Education, Culture, Cognition and Society (ECCS) >]
Gronier, Guillaume []
2014
Proceedings of the 8th Nordic Conference on Human-Computer Interaction (NordiCHI 2014)
Yes
International
8th Nordic Conference on Human-Computer Interaction (NordiCHI 2014)
26-10-2014 to 30-10-2014
Helsinki
Finland
[en] User experience evaluation ; psychological needs ; expert evaluation ; UX cards
[en] Many methods and tools have been proposed to assess the User Experience (UX) of interactive systems. However, while researchers have empirically studied the relevance and validity of several UX evaluation methods, few studies only have explored expert-based evaluation methods for the assessment of UX. If experts are able to assess something as complex and inherently subjective as UX, how they conduct such an evaluation and what criteria they rely on, thus remain open questions. In the present paper we report on 33 UX experts performing a UX evaluation on 4 interactive systems. We provided the experts with UX Cards, a tool based on a psychological-needs driven approach, developed to support UX Design and Evaluation. Results are encouraging and show that UX experts encountered no major issues to conduct a UX evaluation. However, significant differences exist between individual elements that experts have reported on and the overall assessment they made of the systems.
Researchers ; Professionals ; Students
http://hdl.handle.net/10993/17245

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